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“Great location, everything else OK” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Columbus University Area - OSU

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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
2.5 of 5 Hotel   |   3045 Olentangy River Rd, Columbus, OH 43202   |  
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Ranked #28 of 140 Hotels in Columbus
Brighton, Michigan
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
“Great location, everything else OK”
4 of 5 stars Reviewed November 6, 2013

Stayed here for a night for lacrosse tournament at OSU. Very convenient location (could walk to campus if you wanted, otherwise very short drive). Service was friendly and efficient, nice lobby. Free WiFi. Breakfast was OK, good variety of hot and cold items. Room was large (suite with small frig/sink/microwave), couch, cocktail table, table & chairs. Mattress seemed to be depressed in the center, not the most comfortable. Could hear hallway noise, so not the most soundproof rooms. Exercise room had no free weights, no lower body machine(s), one elliptical that wasnt very smooth, one broken treadmill (and the other I couldn't get to work:/). Pool area looked decent, did not use.

Room Tip: Top floor did have nice view
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, November 8, 2013
Dear travelwhenIcan67,

Thank you for expressing your thoughts and concerns; We have contacted the proper departments to ensure that all your concerns are properly fixed. Thank you again for your helpful insight and suggestions. We hope to see you on your next visit to the Columbus, Ohio area.

Best Regards,
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Newark, Delaware
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 4, 2013

The room was nice and clean, the staff was friendly and extremely helpful. The lobby was beautiful and breakfast was not only good it was FREE! The room had a great view, the shuttle was able to take me around saving money on cab fare. There were great restaurants in waling distance and I felt very safe to walk alone.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, November 8, 2013
Dear Eileen S,

Thank you for your wonderful review and comments. Our team enjoys making lasting memories with each and every guests. We hope to see you again the next time your in the Columbus, Ohio area.

Best Regards,
Front Office Manager
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Dayton, OH
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 26, 2013

I stayed here 2 nights while family member in OSU Med Center. Very good value; will discount if you let them know you are there because of hospitalization. I stayed very late at the hospital and wanted to unwind before going to bed so I especially enjoyed the pool and hot tub being open till at least 11 pm. The room was very nice, bed comfortable, bathroom clean; all the room equipment and supplies were very good quality. It was convenient place to stay and for the price and amenities it was a very good value. Breakfast was fine... the usual pretty much, but convenient and hot, and the environment in the dining area was very nice and that's about all one needs, right? My only complaint was that, okay they don't want to run a dishwasher and clean plates and silverware... but cheap plastic forks and knives just don't work for breakfast food; invest in some high quality disposable forks and knives, spoons.

Room Tip: My room was right by the elevator but it was still quiet.
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, November 8, 2013
Dear FunSunSeeker,

Thank you for your wonderful review and comments. We are delighted that you enjoyed your stay.
We hope to see you again the next time your in the Columbus, Ohio area.

Best Regards,
Front Office Manager
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Cambridge, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

My family stays at a lot of different hotels. All over. Many in Columbus as we have sooooo many friends here. We were booked into the HILTON and something happened with the reservation. A week before we got set up to stay at HOLIDAY INN EXPRESS - never have we stayed at one before. Figured they were the same as the old school chain.
MUCH TO OUR SURPRISE...... FANTASTIC !!
From check in to departure - everyone / everything was perfect.
I LOVE the fact that the pillow cases actually say if they are firm or soft etc. FABULOUS.
Very clean, comfortable and they have COOKIES ..... we will book again.
Thank you for the wonderful stay - look forward to the next one !
Tracy and Jim

Room Tip: stay here - you will not be disappointed if you are looking for friendly service, clean rooms, quiet...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, October 22, 2013
Thank you! Thank you! Thank you! We are humbled and delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, furnishings, accommodations, and service.  Our cookies are amazing just wait until we get the holiday flavors... Yumm! Thanks again for choosing us, we hope to see you the next time you are in the Columbus, Ohio area.
Best Regards, Front Office Manager
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013 via mobile

Loved this hotel the very first time we cease a year ago and it has only gotten better. I've noticed a lot of upgrades and the staff has gone from very efficient to excellent. They are by far some of the most professional people I have dealt with. The rooms are as always spotless and spacious. I usually used to stay at the Blackwell before this place opened but now it's my new home. Thanks express for treating and my family right

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, October 22, 2013
Thank you for choosing to stay with us at The Holiday Inn & Suites- OSU and for your 5-star review!
We are delighted that we fulfilled your expectations and appreciate your kind words regarding our hotel, furnishings, accommodations, and service. 
Best Regards, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed September 17, 2013

I hosted a group of colleagues that stayed at this property and heard nothing but good feedback. The rooms were clean and quiet. The staff was friendly and helpful for all requests. We would definitely stay at this property again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, September 23, 2013
Dear Lori K.,

Thank you so much for taking the time to let us know how much you enjoyed your stay. We all look forward to having you with us in the future. Thanks again, Front Desk manager
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Indianapolis, Indiana
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2013

We loved everything about this hotel. The room was clean and the staff was very friendly. We stayed 2 nights .Went there for the USA Soccer match against Mexico. Will most def stay there again. It was hot outside and the front desk gave us water when we checked in and there was lemonade in the lobby.

Room Tip: End Room was Quiet
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review, September 23, 2013
Dear Natessoccergirl,

Thank you for taking the time to express your kind thoughts. We look forward to having you with us during your next visit to the Columbus, Ohio area.
Best Regards, Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Columbus
#31 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
Official Description (provided by the hotel):
Enjoy the Holiday Inn Express & Suites located right outside of downtown Columbus, in the heart of the Ohio State University! This is an upscale luxurious hotel with every amenity you can think of. We offer a free extended hot breakfast as well. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio

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