I recently stayed at this property for an OSU game. Hotel was built in last 5 years, and is very new in appearance and smell. The staff was very friendly and often greeted you as you walked through the halls. Best looking hotel in the area, with many restaurant (fast and sit-down) nearby. Workout facility was clean and had enough equipment for a quick workout. The pool/hot tub were very relaxing and quiet. The rooms were very clean, and well taken care of. I am Platinum with Priority Club and was give a free bottle of water and snack upon check-in, which is all I really expected for a Holiday Inn Express (sometimes I get nothing at Holiday Inn Expresses).

Breakfast had a good array for a morning after partying. My only concern here was the eggs were watery and cold, and the attendant told me that was because I came down to eat at 9:15am, and the buffet closed at 9:30am. They apparently did not want to refill the eggs or keep them warm since it was the last fifteen minutes. CHEAP.

My only other concern with this hotel was the fact that when I booked, the front desk person told me that they had a shuttle on-site, which I assumed would be good to get to the OSU game. They failed to tell me that they don't run the shuttle on game days. When I told the front desk (day of the game), that I needed a shuttle, they said we don't run those on game days, but I can call you a cab or you can walk (15 minute walk or about 2 miles). I asked why they didn't run the shuttle, and he said because it would take too long to get there and back. It is only 2 miles down the road so gimme a break. I asked the front desk attendant to speak with a manager, as I wanted to be compensated for the taxi ride because I was lied too, since I was getting less services, and I was told they are not available right now, even though one was sitting in their back office with the door wide open. I felt really neglected and that they didn't care that a Platinum member decided to stay there, and was being told indirectly "don't come back to this hotel because the managers don't care about you." Also came across CHEAP to me about the hotel management, after they double their nightly rate for home game weekends. I just don't understand how hotel management could be this CHEAP, and not only make me pay $225 per night to stay there, but then take away amenities that come with the hotel under the normal room rate, and make me pay an additional $15 each way in a taxi. Varsity hotel across the street offered shuttles the whole time.

All in all, this property is a good hotel, but not for game weekends, as they under-staff their shuttle service, and skimp on the breakfast buffet. As a platinum priority club member I expect a higher nightly rate to mean a better hotel with more services, not less. Not sure if I will ever stay at this location again as a result.

Used to go to The Ohio State University for college and the apartment I used to stay is in close proximity. This HIE never used to exist then (I asked the lady at front and she said they built this in 2010). There are so many hotels nearby and this place is so close to the University, Downtown and the stadium for games. Coming back to the hotel, the rooms are so neat and clean. I got this huge room, elegant looking with excellent painting on the wall. The TV's were new and flat screen. Took care of rooms every day, clean bathrooms, huge space for dresses. Did not get a chance to try their breakfast, but expecting a typical HIE station (not sure though). There are so many food options nearby (literally walking distance); like Subway, McD, Burger King, a Kebab place and Canes (Chicken fingers place, awesome one!). Grocery store 'Kroger' is also few minutes walk from this place. There is public transportation right in front of the hotel that can take you to the University and other nearby places. Since it is a University town, the public transportation is pretty decent. This place is awesome and will come back and stay here if I ever get a chance to go back to Columbus.

I have stayed with Holiday Inn in the past and this experience was BY FAR the best!!! The staff was helpful, the facility was immaculate and the other guests were pleasant! A great experience for my first trip to a Buckeyes Game!

My son was doing a summer internship in Columbus and we went to visit him for the weekend of 8/4/2012. His apartment was too small and he had roommates so we stayed at this Holiday Inn Express. The location of this hotel is great for doing anything related to the university. It's very close and easily accessible. It is also reasonably close tho the downtown and Short North area which has lots of shops and restaurants. Great place to walk around, buy something unusual and people watch.
The immediate area is not so aesthetically pleasing but the hotel is attractive, very clean, the rooms really spacious and the free breakfast was great and restocked often. The staff at check-in and check-out were very friendly. If there was one improvement that could be made it would be mattress quality. It wasn't bad at all, just not as nice as some chains are using now.