Am SPG platinum and my wife and I stayed here as we had an early morning flight to Cancun and we flew out of DTW and arrived late.. . .
I called the front desk and asked about the free shuttle service... she stated it will come by but we waited and waited and nothing came . . .it was cold so we decided to cab it.
When we arrived she was not too friendly but figured it might be because she is late shift and tired. I asked for highest floor as my wife is very noise averse (I specifically asked for it on my reservation) and she stated "thats all we have on 2nd floor"
Well we went up to our room and thought the room wasnt too bad but then went down to bar to have quick late night drink and when we came back up to room our 3rd floor neighbors were doing a rendition of riverdance.. . so I called down to front desk and complained and she stated "she will call them etc" well the noise continued.. . .and needless to say in a freak accident as my wife was so disturbed by the constant noise she hurt her knee... . .
needless to say we will never stay here as this place not only had bad service but the fact my wife injured her knee truly makes us feel this place is possessed . . .never again will we stay here.
Its funny how service related issues or lack thereof can color your experience as the hotel itself isnt bad at all and is quite pleasant .
- Official Description (provided by the hotel):
- The Four Points by Sheraton Columbus Ohio Airport Ohio is located near Ohio Dominican University. We also have flexible meeting space on site perfect for banquets, seminars, and other events. ... more less
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- Also Known As:
- 4 Points By Sheraton Columbus Ohio Airport
- Four Points By Sheraton Columbus Ohio Airport Hotel Columbus