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“3rd time here” 5 of 5 stars
Review of Embassy Suites Columbus - Airport

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Embassy Suites Columbus - Airport
3.5 of 5 Hotel   |   2886 Airport Drive, Columbus, OH 43219   |  
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Ranked #3 of 142 Hotels in Columbus
United States
1 review
“3rd time here”
5 of 5 stars Reviewed June 7, 2014

This hotel has Excellent food and a wonderful managers reception ! We always try to stay here when in the Columbus area. The rooms are clean and well appointed. Staff is always courteous and friendly.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, General Manager at Embassy Suites Columbus - Airport, responded to this review, August 14, 2014
Thank you for sharing your positive comments about your recent stay. I was very pleased to learn that you enjoyed your time at the Embassy Suites Columbus Airport. We want to ensure that we are exceeding customer expectations and that your stay is memorable. On behalf of the staff here, we thank you for your return visits, and hope you visit again should your travels bring you back to Columbus.

Once again, we appreciate you taking the time to share your positive feedback with the Trip Advisor community.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

Traveler rating
    326
    107
    22
    5
    7
See reviews for
138
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197
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
dayton, United States
1 review
5 of 5 stars Reviewed June 2, 2014

don't believe anything Hilton tells you about price or special deals. You'll have a nice stay, clean rooms and pretty good service and amenities, but you're gonna pay more than they tell you. From the first price documented by Emabassy Suites to the final cost that I paid was a 36 percent difference. Apparently an easy way to make a profit. And effective for them. I'll pitch a tent before I stay at Embassy Suites or Hilton again.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi, United States
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 31, 2014

Last night I arrived in Columbus on business after long hard day of work. When I called the hotel, I was pleasantly surprised by the nice voice on the other end, that person was David he informed me that the hotel van was down... But that he would call me a cab. He told me where to wait for the prearranged cab, and that it wouldn't take long. Within a few minutes the cab was there. When the cab pulled up to the Embassy Suites -David came right out and paid the driver. The great service continued from time I called until I checked out this morning. The van driver Kenny told me "whenever you're ready, just come to the podium". I had a hot breakfast in the beautiful dinning room... Then off to the airport. This hotel is only minutes from the airport, it is clean, comfortable and newly designed. The staff is working extra hard to keep their customers happy. There was only one young lady cleaning the tables in the dinning room -she was not very friendly -but I will not let her -spoil this review. This hotel is great.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

There have been some changes since the last time I stayed at the Embassy Suites and all have been an improvement on an already great place. Although there were only a few familiar faces all employees remain very customer friendly. The rooms are exceptional, atmosphere is great, and the manager's reception is unbelievable. I highly recommend the Embassy Suites for your stay while in the Columbus area.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunwoody, Georgia, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed here for a 5 day business trip. The staff were excellent. The amenities were wonderful and the food was excellent. I even got a free shuttle to the airport at 4:30am instead of having to call a cab. I would definitely stay here as opposed to the rundown Homewood Suites next door.

Room Tip: I don't think there is a bad room here. Ask for a room on the back side with less lighting if yo...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

My roommate and I stayed at the Embassy Suites the night before flying home for the holidays. From the moment we walked in to the time the shuttle drove us to the airport, everything was prefect. We were able to leave our car at the hotel for a week and a half without charge. Not only was my car safe, the transportation specialist, Kenny Russell, cleaned the snow off of it for me (twice) the day we were due to arrive home and left me a nice note! There is definitely something to be said for Kenny, who went above and beyond the call of duty! I highly recommend this property!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
5 of 5 stars Reviewed May 27, 2014

My stay at the Embassy Suites was truly a great one. The management team took care of me and the staff, especially Janet, went above and beyond to meet my needs. I would highly recommend this hotel to anyone staying in the Columbus area.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Columbus - Airport

Address: 2886 Airport Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Columbus
#3 Romantic Hotel in Columbus
#6 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbus - Airport 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
The Embassy Suites Columbus Airport in Columbus, Ohio is the premier full service hotel near Port Columbus International Airport and a preferred choice for business travel, Columbus vacations, and convention guests. The hotel is conveniently located 4 miles from Easton Town Center, 5 miles from downtown Columbus and the Greater Columbus Convention Center, and 10 miles from The Ohio State University.All registered guests receive accommodations in a 2-room suite, access to our evening Manager's reception featuring complimentary snacks and beverages, cooked-to-order breakfast each morning, and airport transportation.Whether visiting Columbus for business, leisure, sports or a convention, the new Embassy Suites Columbus Airport hotel is a central location to all Columbus has to offer. ... more   less 
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Also Known As:
Embassy Suites Columbus - Airport Hotel Columbus
Embassy Suites Columbus - Airport Ohio

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