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“Great place to stay” 5 of 5 stars
Review of Embassy Suites Columbus - Airport

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Embassy Suites Columbus - Airport
3.5 of 5 Hotel   |   2886 Airport Drive, Columbus, OH 43219   |  
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Ranked #8 of 139 hotels in Columbus
Mesa, Arizona
1 review
“Great place to stay”
5 of 5 stars Reviewed March 3, 2013

This place has it all! Clean and affordable comfort along with a very friendly staff! Room was excellent and large with great separation of the suite. For a hotel gym it was very well equipped and open

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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333 people have reviewed this hotel

Traveler rating
    225
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Fletcher, North Carolina
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2013

Stayed at this hotel during last summer when we visited the OSU campus and thoroughly enjoyed our stay, so we booked again when we had to return for my son's audition to the School of Music at OSU.

I'm always pleased when I return to a hotel I previously enjoyed and find it is still consistent in what it offers. The staff here are very pleasant and helpful, the rooms are clean and comfortable, and the facilities are well kept. Breakfast still offers a variety of choices, from the buffet of eggs, meat, potatoes, & waffle maker, to fruits, cereals, and cooked-to-order omelettes.

Although it's close to the airport, we have never had a problem sleeping or been disturbed by flights overhead during the night. Overall, a great place to stay in Columbus.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2013

Very nice accommodations, we will stay again! Very modern and clean. Have options for adding special items to your reservations that can be in your room when you arrive. I ordered chocolate covered strawberries and cheese & crackers, both were very good and a good value. It is very close to the airport and a very easy drive. They also have a convenient shuttle. We will definitely stay again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2013

While in the area for business I was pleasantly surprised by this hotel. From the moment I walked through the door I felt welcomed. Front desk service, room service and my morning breakfast were always met with friendly people.

The room was clean as was the hallways and elevator, as someone who stays in many hotels- mostly Hiltons- I was very happy with this one!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2013

I absolutely loved this hotel...with a few exceptions. The decor was modern and current, clean. Registration was a breeze, I was even convinced to add some add-ons, chocolate covered strawberries, cheese & cracker plate, and diet cokes...for me it doesn't get much better than this...the only problem being that the staff couldn't quite get it delivered, we had to call the front desk 3 times. Eventually it was comped to us and we did get it delivered and it was wonderful, just seems to be a little glich in the follow through. I liked the idea though.
We were catching an early flight out so we were not able to enjoy the breakfast, sadly. We did however, have the experience of two cold showers. At 4:30 in the morning that was the last thing I wanted. We mentioned it to the front desk on our way out and we were given an explanation that I could not comprehend and told that this was part of their new "green" program. Well I for one gotta say that I don't like this program, I like hot showers (of luke warm in a pinch). So, like I said, I loved the hotel but it seems like there are some things to work out.

Room Tip: Loved the suite
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristan M, Front Office Manager at Embassy Suites Columbus - Airport, responded to this review, February 23, 2013
Thank you for the feedback on your stay with us. We use comments such as yours to better train our team on the services we provide.
I apologize about the cold shower you had experienced, and I can only imagine how unpleasant that was at 4:30am.
I have spoken with my team members so that the confusion of the "green program" is cleared up so that no other guest will have to be confused when commenting on a critical part of their hotel stay.
While this program is meant to conserve water by giving you, the guest, the option to have your linens cleaned while staying more than one night as well as the shower heads that are meant to limit the amount of water pouring out at once, it should in no way effect the temperature of the water.
Our engineering team has looked into the lack of hot water and have resolved the problem so that it will not affect you or any future guest in the foreseeable future.
We thank you for your kind comments and we hope to see you again when your travels bring you back to Columbus.

Kristan Mitchell, CTA
Assistant Front Office Manager
Embassy Suites Columbus Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2013

We stayed at this hotel for a conference in Columbus. I've never been to such a friendly hotel. Everyone from check-in to check-out, including the bartender, breakfast workers, and shuttle driver went out of their way to be friendly and helpful. The rooms were beautiful. I would most definitely recommend this hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio, USA
Top Contributor
111 reviews 111 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 19, 2013

Modern décor, friendly staff, great pool, appreciate the manager’s reception and free breakfast! The rooms are large and comfortable and the modern décor is so appealing! The staff at registration and the bartender were very friendly. We ordered room service and really enjoyed our meals. The breakfast staff didn’t seem to be ready for us yet even though it was 9 am but overall we enjoyed the breakfast experience! Within an hour of checking in my Diamond status amenities were brought up to my room, a plush robe, water and snack. This is a great hotel to stay at, it is convenient to the airport and even though there isn’t a lot to do right around it you really don’t have to leave the hotel for anything.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Columbus - Airport

Also Known As:
Embassy Suites Columbus - Airport Hotel
Embassy Suites Columbus - Airport Hotel Columbus
Embassy Suites Columbus - Airport Ohio
Address: 2886 Airport Drive, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Columbus
#8 Luxury Hotel in Columbus
#10 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Columbus - Airport 3.5*
Official Description (provided by the hotel):
The Embassy Suites Columbus Airport in Columbus, Ohio is the premier full service hotel near Port Columbus International Airport and a preferred choice for business travel, Columbus vacations, and convention guests. The hotel is conveniently located 4 miles from Easton Town Center, 5 miles from downtown Columbus and the Greater Columbus Convention Center, and 10 miles from The Ohio State University.All registered guests receive accommodations in a 2-room suite, access to our evening Manager's reception featuring complimentary snacks and beverages, cooked-to-order breakfast each morning, and airport transportation.Whether visiting Columbus for business, leisure, sports or a convention, the new Embassy Suites Columbus Airport hotel is a central location to all Columbus has to offer. ... more   less 
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