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“You do not get always what you paid for” 4 of 5 stars
Review of Hilton Garden Inn Columbus-University Area

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Hilton Garden Inn Columbus-University Area
3.0 of 5 Motel   |   3232 Olentangy River Road, Columbus, OH 43202   |  
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2x Points Package
Ranked #19 of 142 Hotels in Columbus
Certificate of Excellence 2014
Morgantown, United States
1 review
“You do not get always what you paid for”
4 of 5 stars Reviewed July 22, 2014

Good hotel but very expensive and a bit out of the way…everything is “a la card”. Shuttle service is not offered from and to the airport leaving you with the option of getting a cab for $40 each way. Speaking about shuttle, it will take you only 3 miles away from the hotel…The shuttle drops you off in the area with plenty of bars but not much else. During our recent visit, we took a chance and took a bus ride (free of charge???) to German Village…from there, we still had to walk about 10 blocks to one of the best restaurants in the city. Strangely enough, a shuttle from another hotel brought the guests and dropped them off right in front of the door of the restaurant. The driver of that shuttle gave us the phone number for the Cab to take us back (for another $20+) to Hilton Garden Inn.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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267 reviews from our community

Traveler rating
    147
    85
    21
    11
    3
See reviews for
95
29
19
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
New Haven, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I stayed here on two separate occasions about a week apart. The staff was welcoming and very accommodating. The lobby was a nice place to meet friends/family who were either from the area or also staying at the hotel. There was a small bar to get a beverage. I had thought the breakfast was included, but at this hotel it was not. It was clearly an oversight on my part at the time of booking. The rooms did have Kuriegs in them as well as coffee available in the lobby at any time. As school was likely just getting out there were a number of children at the hotel. The walls were appropriately sound proofed and staff was attentive to the minor messes the children were making in the halls and elevators (parents fault - not the hotels!). There was a small outdoor area that was nicely appointed to relax at as well. Quality exceeded my expectations for the price and the location was excellent.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio City, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

Needing to stay near Riverside Hospital I could only find a room here. All other hotels in the area had no vacancies d/t a huge car show and some sporting events in town. Very pricey ($180) but nice. The staff was very welcoming and even though it to was filled to capacity, I found it quiet and restful in my room. Breakfast for $9.95 per person was ridiculous. I saw many folks walk to Burger King to get more affordable food.

Room Tip: We were on the top floor - very quiet.
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Falls, Virginia
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 11, 2014

I stayed at the HGI near the airport last week and the HGI near OSU this week. Both are good options depending on where you need to be. This HGI is close to the campus and, like the airport HGI, better than expected. The lobby is well decorated; the breakfast was very good with fresh fruit and personally made omelets; the staff is pleasant and helpful; and the room was spacious and clean. It looks and feels fresh and new, which I like. I would stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Chesapeake, United States
1 review
3 of 5 stars Reviewed July 8, 2014

This hotel was in a great location. I was able to commute to my place of business with no problems. However, I don't feel the staff there was friendly or was able to accomdoate my needs all of the time.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
1 review
5 of 5 stars Reviewed July 7, 2014

The headline says it all. The hotel is new and feels very fresh. It's also extremely clean and shiny. But what really makes this place is the friendliness of the staff. Front desk (especially), wait staff, housekeepers and even the Chef! Good location for business travelers and folks related to OSU activities, with lots of restaurants nearby.

Room Tip: Most rooms are the same but just ask.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 3, 2014

Not a bad local hotel very close to OSU. Staff pleasant. Average hotel swimming pool, fitness center a little better than most hotels of this size but small. Rooms size adequate. Internet typical Hilton - slow but should be OK for checking mail. No upgrades for Hilton Honors members. Close to freeways. Plenty of places to eat. Plenty of free parking.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus-University Area

Address: 3232 Olentangy River Road, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Columbus
#11 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus-University Area 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus-University Area Hotel Columbus
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus-University Area Ohio

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