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“I like this HGI” 5 of 5 stars
Review of Hilton Garden Inn Columbus-University Area

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Hilton Garden Inn Columbus-University Area
3.0 of 5 Motel   |   3232 Olentangy River Road, Columbus, OH 43202   |  
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2x Points Package
Ranked #21 of 142 Hotels in Columbus
Certificate of Excellence
Rochester, New York
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
“I like this HGI”
5 of 5 stars Reviewed February 23, 2013 via mobile

I have been to Columbus on business and personal trips at least 15 times over the past 4 years. At least 50% ofte time I have stayed at this Hilton Garden Inn. Yes, I keep going back.
This week I had opportunity to take my wife and young son with me as I combined a little bit of business with some R & R. We spent two nights at this HGI. There are so many things about this property at make it a great place to stay.
Location is convenient to so much in the way of eating, shopping and entertainment (family type).
This property is very comfortable, modern and well maintained.
The real gem here is the hotel staff. Every member of the staff that we encountered was extremely pleasant and friendly. If you've read any of my other hotel reviews you'll know I like to feel like a welcome guest not a customer. The folks here get that.
I recommend this property whether you are in Columbus for business or personal reasons and I will be back. Maybe I'll see you there.

Stayed February 2013, traveled with family
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273 reviews from our community

Traveler rating
    149
    86
    24
    11
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2013

We found this hotel to be very clean and moderately priced. The bed had an adjustment on it to moderate it between hard and soft- I only knew this because I strip a bed down to inspect it. It was not stated anywhere that I saw. I adjusted to soft. I don't know if actually changed anything, but it was one of the more comfortable beds I've had in a hotel. I didn't spend the entire night flipping.

Staff overall was very friendly. The associate the checked us in gave only the basics, I had to ask a few questions and received minimal responses.

You can purchase a stay that includes your breakfast. Or purchase individually. It is $9.95 for cooked to order and buffet, or $6.95 for just the standard "cold" buffet. Food was very good and hot. Omelet, french toast. Waffles and Pancakes were also available to order. Mix and match as you desire.

My only critiques are: Toilets are a power type flush- which comes in kind of loud from the room above. Doors are designed to slam if you don't hold them. Bathroom door swings toward the room door, which could be an issue in an emergency. Housekeeping was knocking on our door at 9:30- that's way too early to me- checkout is noon.

Very close to OSU

We would stay at this location again.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Top Contributor
103 reviews 103 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 8, 2013

Overnighted here while working at OSU hospital.
This is your standard HGI and that is a good thing!
Clean rooms, nice exercise and business facilities, and friendly staff.
They also have an excellent complimentary shuttle service and there are several dining facilities within easy waking distance of the property.
As has been mentioned in other reviews though, the property is not really located within walking distance of the University itself but it is an easy 5-10 minute drive.
I will not hesitate to stay here again the next time I am in town.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Springfield, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2013

This is a top rate hotel with great facilities and close to good restaurants, OSU and other attractions. The staff is friendly and the entry area is warm and welcoming.

They made this business trip comfortable and relaxing!! Thank you Hilton Garden Inn!!

Room Tip: Rooms away from elevator are quieter.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodinville, Washington, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

Proximity to OSU is great though a car is a necessity. The hotel is bright, cheerful, clean, and modern and the staff are friendly. The pool is somewhat small but hardly ever used during my visits so the kids can go have a loud, splashy time without annoying anyone. Having the cold breakfast buffet with oatmeal, yogurt, pastries, fruit, etc for only $3 is hard to beat.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan, United States
1 review
5 of 5 stars Reviewed January 28, 2013

This was my weekend get away with my two girls and my little boy. We came to visit family, the hotel was conveniently located close by. We stayed on the third floor view wasn't too great happens to over look the entrance sky light. My stay was very restful, slept really well it was very peaceful. Clean room, clean beds "just for me" clean bathroom. Over all the staff are awesome from making the reservations to checking out. Great location for football fans! Go Blue!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Ohio
1 review
5 of 5 stars Reviewed January 22, 2013

Awesome people mixed with good experience. i thoght everyone was very professional and sweet durring my mother and my stay. Nice new shuttle too. Looks like a Mercades. The room was really clean and there were zero problems. The TV was a little bit older but not every hilton can have brand new tvs.

Room Tip: plan the days.... not a whole lot to do
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbus-University Area

Address: 3232 Olentangy River Road, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Columbus
#13 Family Hotel in Columbus
#18 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus-University Area 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus-University Area Hotel Columbus
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus-University Area Ohio

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