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“Would Recommend but Caution” 4 of 5 stars
Review of Red Roof PLUS+ Columbus Downtown-Convention Center

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Red Roof PLUS+ Columbus Downtown-Convention Center
2.0 of 5 Hotel   |   111 East Nationwide Blvd, Columbus, OH 43215   |  
Hotel amenities
Ranked #26 of 142 Hotels in Columbus
Champaign, Illinois
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Would Recommend but Caution”
4 of 5 stars Reviewed April 6, 2014

After reading multiple reviews on here about this property I did book for a Friday night hockey game. Check-in was quick and simple. The staff at the front desk was very friendly and personable. Parking right across the street was cheap ($10 in and out) and easy.

Asked for a high floor in the hopes it would be quiet. Was given room 701 which was at the end of the hall and actually one of only two rooms behind a firewall, so yes it was quiet and private. The room exceeded expectations. VERY spacious!!! Modern decor and features; wall mounted flat screen, microwave, mini fridge, and tons of outlets. Requested a rollaway, but they did not have any. They did have a full-sized inflatable air mattress that actually worked better. It was very easy to inflate and when necessary, deflate. It was WAY more comfortable than a rollaway.

The hotel is a very short two block walk to the arena district and even closer to the Convention Center.

The caution is for the breakfast. I read some reviews on here that said the breakfast had sausage, either patties or links, but they did not. I could have sworn I read it had biscuits and gravy as well, but none. We got down the the breakfast room at 8:30 and they hardly had anything. Some hard boiled eggs and a tupperware bowl of fresh cut fruit with just a few pieces left at the bottom. Little paper plates (the size of a DVD) obviously told me they weren't going to have any hot food. My daughters were hoping for even some cold cereal, but none. For a family of 4 breakfast at the hotel can save $20-$30, but it didn't on this stay.

Would I recommend this property, yes I would. However, be prepared to find breakfast somewhere else. Otherwise, very happy and impressed with this Red Roof Inn.

Room Tip: If rooms _ _ 1 or _ _ 2 are the same on each floor, that is what I would ask for. Such as 701 or 70...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, April 8, 2014
Thank you for telling us about your recent stay in our 7-story Red Roof Inn Plus+. Many of our guests comment about how large and modern they find our rooms to be. We also have free Wi-Fi connections and in-room safes for a small fee. Once parked, just about everything you need is within walking distance from our hotel. Sounds like you found it to be very convenient for the NHL game. I do apologize for the limited selections available on our continental breakfast. We hope you will return and stay with us again and often.
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302 reviews from our community

Traveler rating
    138
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Jacksonville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

My son and I traveled to Columbus in March 2014 in order for him to compete in Arnold Strongman World Championships. (At 21 years of age and the youngest in the field he came in the 2nd in the world!) That was Win #1.

Win #2 came in the form of tremendous customer service and assistance by the staff and management of the Red Roof PLUS in Columbus. Being confined to a room with an athlete for 4 days can be challenging. The staff made it more than bearable. With every request to make our stay easier we were greeted with a smile and a 'can-do' attitude. The hotel manager (Ken) actually brought up a salt dispenser early in our visit when we just couldn't find any. The manager delivers?!

The crew of Erica, Shay, Haley and Melinda went out of their way to accommodate our strange requests. Whether it was where should we eat or can we get more towels, they made sure we got it. The young woman who handled the breakfast (can't remember her name but do remember her smiling countenance) was such a hard worker. Even when people didn't clean up after themselves, she just did her job with a great attitude. With a lot of athletes in the building we kept her busy.

Erica at the front desk made sure our final bill was accurate and was even able to adjust the fee on our last night so it was more bearable. That was much appreciated!

One day I walked to the closest grocery store (1.5 miles in the snow!) and ran into the hotel manager, Ken. He offered to give me a ride back to the hotel. He even waited while I finished shopping. We had a delightful conversation on the way back. It is so nice for people who work with people to build relationships of trust and sincerity.

This hotel and staff made our lengthy stay enjoyable and one in which I would love to return to Columbus and see them again. Mind you--this is all coming from Hilton Diamond member. I'm now a Redi-Card holder!

Please feel free to contact me should you want to know more about these fabulous people.

Jeffrey Clayton

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 24, 2014
Thank you so very, very much for your kind words as a review of your stay for the Arnold Sports Festival. Congratulations to your son on his 2nd place finish in the competition! That is outstanding! Our team of Erica, Shay, Haley and Melinda will truly appreciate being mentioned for their attention to details and excellent service they provided during your weekend. We always look forward to seeing repeat guests for The Arnold and we hope you will return next year when your son will be moving up to #1 in the world.
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1 review
5 of 5 stars Reviewed March 23, 2014

I just want to say J.J. and Michael was awesome. . They where first class front desk help. And you and tell they care. The only thing I didn't like was there are doors attached to the other room so u here everything in the other room..but over all nice place to stay..

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 24, 2014
Your comments about your recent stay are very much appreciated. Thank you for taking the time to let us know how much you enjoyed the awesome service you received from J.J. and Michael. They will greatly appreciate being singled out for their work performance at the front desk. We hope you will be returning to visit us again & again. Only a slight delay on the delivery of our brand new TVs, but new H.D. television service in all rooms here in just a couple more weeks!
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Granville, Ohio, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2014

We stayed here for a bachelorette outing. From the time I called in to the time we left, we experienced wonderful customer service and all staff was super accommodating. Even more importantly, they have a wonderful security policy that will only allow those you choose access to your room. We got a room with double beds and it had super nice wood floors and was VERY spacious. We loved it and can't wait to go back.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 13, 2014
Great to know that you enjoyed your recent stay in our hotel. We love to hear that our guests received excellent service and like our spacious rooms. Hope you had a chance to sample our free continental breakfast and use our complimentary Wi-Fi connection. Technicians are in the hotel now to install our new H.D. TV reception for the flat screen televisions that are in all of our rooms. Thank you so much for your comments. Please come back soon and try one of our new Premium room options, that include a snack box of goodies for each day of your stay.
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Ironton, Ohio
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 7, 2014

I picked the Red Roof based on the it's location the Nationwide arena since I was in Columbus to see a concert. The Red Roof is only two blocks away so it was a good location. I also decided to stay the night and thought since we had to pay for parking at the concert it would be a good idea to just get a room and the hotel would provide parking. Boy was I wrong... The room looked on the surface nice. Actually one of the best Red Roof rooms I have seen as far as first impression. The down falls started as there was no remote to be found. Then came the bed, it was like sleeping on a concrete slab. I woke up the next morning feeling more tired then when I went to sleep. We decided since they provide a continental breakfast to just grab something on the way out. This was a joke. They told us that it was till 11am. We got there at 10am the breakfast area was already wiped out. They hadn't taken the time to restock it or even clean it. We checked out and the said it would be another $10 fee on top of the price for parking! Plus if you don't tell them to take the fee of $1.50 off for the room safe they will stick that on too.

Room Tip: Request not to be near the elevator or the thin walls will let you hear the ringing of the bell all...
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  • Stayed March 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 10, 2014
Thank you very much for staying with us and for letting us know what you liked, and didn't care for during your visit. Glad you found our location to be so convenient for the concert at Nationwide Area. Only a short walk away. My apologies for the bed and the limited timing of our continental breakfast. Please come back and give us another try when you are in Columbus.
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Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 5, 2014

Shay at the front desk was marvelous and accommodating, thank you for taking care of all of our requests. Housekeeping politely and quickly provided us with the extra towels and pillows we requested. Room was large and bathroom very nice. In room coffee, micro, fridge. Quiet Quiet did I say Quiet? No noise from other guests and we rested very well. Nice continental breakfast in the am. The only drawback is the paid parking. I did not mind so much the $10 fee for downtown location, however it is a bit of a hike to the parking lot from the hotel and in the cold, no fun. I will be returning, though, for my future business engagements in Columbus which are frequent. Service is excellent!!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 6, 2014
Thank you very much for your comments about your stay with us. It is always nice to know that our guests appreciate our service, large rooms and in-room amenities. By the end of this month, look for our new High Definition reception on all of our TVs. We are excited to add this feature to the flat screen TVs that we already have in each and every room. Shay will be thrilled to know that you especially appreciated her customer service. We invite you to stay with us again whenever you are returning to Columbus and try one of our new Premium Rooms. They come with a snack box of goodies and an even larger flat screen television.
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New Baltimore, Michigan
1 review
5 of 5 stars Reviewed February 28, 2014

I was so impressed with the level of service and how nice everyone was. It was a special birthday weekend for my wife. The staff were friendly and very helpful nothing was too much trouble. The added bonus of the all day tea/coffee was an excellent idea and welcome after a long day at the convention center. The room was very clean and well-maintained. The staff and service were the highlights of the stay. Everyone was friendly and helpful throughout the weekend.... Thank you Joy C for making my wifes birthday one to remember.

Room Tip: Get a room at the end of the hall to stay away from elevator noise. People comming and going
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, March 3, 2014
Happy Birthday to your wife! We are so glad you chose to spend it in downtown Columbus and stay at our hotel. Thank you for letting us know how much you enjoyed your visit. Joy will be very pleased to know that she stood out by providing you with excellent service. I hope you had a chance to try one, or more of the many excellent restaurants within walking distance from us. Please come back for another visit whenever you are returning to Columbus. Maybe for your own birthday? :-)
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Additional Information about Red Roof PLUS+ Columbus Downtown-Convention Center

Address: 111 East Nationwide Blvd, Columbus, OH 43215
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Columbus
#24 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Columbus Downtown-Convention Center 2*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Roof Inn Columbus Downtown Hotel Columbus
Columbus Red Roof Inn
Red Roof PLUS+ Columbus Downtown-Convention Center Ohio

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