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“DIRTY DIRTY DIRTY” 1 of 5 stars
Review of Red Roof PLUS+ Columbus Downtown-Convention Center

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Red Roof PLUS+ Columbus Downtown-Convention Center
2.0 of 5 Hotel   |   111 East Nationwide Blvd, Columbus, OH 43215   |  
Hotel amenities
Ranked #24 of 142 Hotels in Columbus
Virginia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“DIRTY DIRTY DIRTY”
1 of 5 stars Reviewed November 17, 2013

Décor appears update but a little beat up. Front desk staff very nice and helpful.
As for the room there was hair stuck to the wall in several different areas, stuff stained on the wall in several areas, big globs of dried up toothpaste in shower, dirty on floor, use make up brush beside toilet, dusty and dirty furniture, sticky telephone, soda rings and sticky yuck on beside table, greasy finger marks all over other furniture and hair wrapped up in all the towels.
I Cleaned the bathroom before I would even consider using it.
This property has potential if it was simply cleaned!
Breakfast in the morning gross!!! In the middle of eating my bagel I noticed mold on the top of the bagel and black stuff floating in the apple juice. I will have to say the lady laying out the food kept the counter top clean and well stocked.

Room Tip: Bring your own cleaning supplies!
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  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you taking your time to let us know the good, and the not-good details of your recent stay. We try our best to provide a clean and comfortable experience for each and every guest who stays with us. I am very sorry that we failed to do so for you. Please know that this was not our typical performance. We would love to have the opportunity to serve your again in the future, and provide you with a much better lodging experience. Please come back and stay with us if you are returning to Columbus.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Lexington, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 16, 2013

My wife and I stayed two days while she had eye surgury. The property had been updated recently and was very well done. The room was very nice. The beds were comfortable. Flat screen TV, microwave, fridg. The staff couldnt have been any nicer. At check in JJ was very helpful.
BUT---The hotel was hosting a youth group, a very big group, I mean the whole hotel. They over run the place. The slaming of doors, banging on walls, shouting, runing in the halls started around check in time and continued into the early morning hours. Most of their room doors were open to the party in the hall. They banged on our door several times at night thinking their frends were inside. I called the desk twice and told them what was going on. I was told the security officer would take care of it. After the second time I called I knew they had lost control of the place and didnt didnt bother call anymore. The breakfast buffet was over run by teens in their pajamas. A checkout they refunded my $10 a day parking fee and knocked a little off my bill. If you are thinking about staying here make sure you know what they have going on.

Room Tip: This hotel is in a arena/convention area. Make sure you know what is going on in town if you want a...
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  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you very for taking the time to let us know what you liked and didn't care for during your recent stay. It sounds like you found our rooms to be well appointed and J.J. to be very accommodating at check-in. J.J. will appreciate your compliments regarding his service. I certainly do apologize for the noise that disturbed you during the one-night stay of the youth organization. I am very sorry this happened. Please consider giving us another chance and stay with us if you are returning to Columbus in the future.
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Loveland, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2013

My wife and I stayed here the first night together and then my wife stayed the next three nights while I had surgery in Grant Medical Hospital about 1 1/2 miles away. The place was clean and the employee's were all helpful. The parking lot set-up across the street is a bit odd and crossing the street to-and-from the parking lot at busy times can be dicey, but it is manageable and this was the only draw-back (a minor one at that) to an otherwise comfortable stay. They had a security guard on duty at night that would keep an eye out for you when parking and crossing the street at night if you asked.

Stayed November 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 18, 2013
Thank you for telling us about your recent stay during your surgery at Grant Medical Hospital. We certainly hope your surgery was successful and that you are continuing your recovery. Yes, we are only about 8 blocks due North of the hospital, straight up 4th Street. Our security officer is on duty each night to assist our guests for a comfortable experience during their stay. Please visit us again when you are returning to Columbus. Hopefully, not for surgery on a future stay.
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Madison, Wisconsin, United States
1 review
4 of 5 stars Reviewed November 10, 2013

This is a nice property for the price with spacious, clean, recently refurbished rooms and a very convenient downtown location. Parking and a fitness facility are available nearby (gym is free with your stay). Best of all, Ruby does a great job with the breakfast included with your room rate. I would definitely stay here again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 11, 2013
Thank you for letting us know how much you liked your stay in our Red Roof Inn Downtown-Columbus. Our hotel is very conveniently located for many of the downtown attractions. Including the Greater Columbus Convention Center, Nationwide Arena, North Market, the Short North District and the Arena District; all within easy walking distance. Good to know that you took advantage of the free workout agreement we have for our guests at the nearby Metro Fitness facility. Ruby will be very happy to know that you mentioned her specifically for her service at our complimentary continental breakfast. Thank you again. Please visit us whenever you are returning to Columbus.
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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2013

My husband and I were staying in town for a business event being held at The Hilton. We didn't want to spend too much on our accommodations, so we looked to see if there was a Red Roof nearby. To my luck it was just a block away and walking distance from the Hilton and Convention Center. The hotel is very close to the highway exit and easy to get to. It seems newer, it's clean and inviting, not fancy by any means, but it is modern and simple. I was very happy with the facility, room, and service. The wifi was free and there was a great room service menu ( we didn't try anything, but there were plenty of options.) The parking costs $10 a day. It's an outdoor private lot across the street, but it has in/out privileges as much as you need (which is a steal for downtown). Very pleased with our stay.

Room Tip: Try to get a room away from the vending area, the ice machine is noisy.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 6, 2013
Thank you so much for letting us know how pleased you were with your stay. It is nice being located across the street from the Greater Columbus Convention Center. Our guests can easily walk to their conferences and to the many wonderful restaurants in the immediate area. It is also nice to know you found our parking to be affordable and convenient with the free in & out privileges. Please return for another visit when business or leisure brings you back to downtown Columbus. Bring your friends too!
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Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2013

People make the difference and at the Red Roof Inn Columbus Downtown -
Convention Center, Joy and Ruby definitely fill that bill. They go the extra mile to make your stay enjoyable and memorable.

Entering we were greeted by Joy, at the front desk, smiling, made you feel she was genuinely glad to see you.
Efficient, and oh so helpful to two guests who had not been to Columbus in a long long time and were not aware of how much it had become a vibrant, "today" city.
She offered us maps, made suggestions where to visit with a "native" insight.
Following her suggestions we decided to stay an additional day and take in the rest of the many many attractions Columbus has to offer.

You will enjoy an ample breakfast because Ruby is going to take good care of you.
She is in charge and if there is anything you are looking for or need, if she can, she has the smiling face with a wonderful sense of humor that will get it for you.
If you need extra anything she is the gal to see and she will not forget.
You will get it promptly and always with a smile. Ruby is such an asset to this hotel.
She works hard and the hotel is better because of all her efforts.
We observed Ruby from afar and it was not just her approach to us, she is wonderfully helpful to all guests with whom she come in contact.

Will we stay at this hotel again when we go to Columbus, which will be very soon?
You bet we will and only hope that both Joy and Ruby are there to welcome us.

- Igal.

Room Tip: If you are new to Columbus ask for suggestions. The staff REALLY knows and there is lots to do!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 4, 2013
Thank you very, very much for your review comments about your visit in our hotel. Both Joy and Ruby will be thrilled to read about how pleased you were with their customer service skills. You might find Joy working any one of the three shifts on our front desk. Ruby looks forward to setting up and serving our free continental breakfast from 7 AM to 10 AM. We look forward to serving you again whenever you are returning to Columbus, OH. Remember, we have a free airport shuttle service that runs daily from 8 AM to 6 PM, if you need it. Thanks again!
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Dayton, OH
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 1, 2013 via mobile

My son and I stayed here while my husband was at The James Cancer Center. We were about 10 minutes from the hospital. Room was spacious, clean, and very nice. Reasonable rate. Added bonus for us was a very inclusive continental breakfast. Parking close and more reasonable than most.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof262, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review, November 4, 2013
Your comments about your recent stay with us are greatly appreciated. Glad you enjoyed your room and our free continental breakfast. I hope your husband is recovering quickly. He is in very good hands at the James Cancer Center. Please come back and visit us again when you can experience our downtown area. You will find many fun things to do within walking distance from our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Columbus Downtown-Convention Center

Address: 111 East Nationwide Blvd, Columbus, OH 43215
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Columbus
#24 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Columbus Downtown-Convention Center 2*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Roof Inn Columbus Downtown Hotel Columbus
Columbus Red Roof Inn
Red Roof PLUS+ Columbus Downtown-Convention Center Ohio

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