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“Bathrooms are a joke...” 3 of 5 stars
Review of Renaissance Columbus Downtown Hotel

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Renaissance Columbus Downtown Hotel
3.5 of 5 Hotel   |   50 North Third Street, Columbus, OH 43215 (Formerly Adam's Mark Hotel)   |  
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Ranked #40 of 142 Hotels in Columbus
Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
107 helpful votes 107 helpful votes
“Bathrooms are a joke...”
3 of 5 stars Reviewed November 14, 2013

I stayed here with my team for business, and we all had a good laugh at this hotel. The rooms are a joke. The only good things (and there are truly only three) is that the bed is very comfortable, and there are outlets -- at least nominally -- near the bedside table. I say nominally, because there is a multi-outlet plug on the floor near the bedside table -- however, I feel like there should be an outlet on the table or at table level to account for plugging in laptops, tablets and smartphones. The third good thing is that it's well-located for downtown Columbus.

The desk is huge -- it takes up the entire width of the room. However, the armchair is wedged in between the bed and the wall and turned at an angle away from the TV, rendering it unusable.

The biggest joke by far was the bathroom, which is about 2/3 smaller than it should be. It has a normal door that has been turned into a bi-fold door. I've never seen anything like it. You have to close this door in order to enter the shower, which is completely glassed-in except for a small opening for you to step through. However, the showerhead controls are located at the opposite end, guaranteeing that you'll get a blast of cold water when you turn it on in the morning so you'll be shot WIDE AWAKE if you weren't been before.

The lobby area is kind of cheesy and cheaply outfitted, and service lacks polish, to put it nicely. This is a property that requires loads of improvement in order to meet the standards set by this hotel class.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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396 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We stayed at this hotel for 2 nights for a cheering competition at the Convention Center. (2 adults, 2 pre-teen girls)
1. Valet is the only parking offered and it costs $25 per day. (24 hour in & out privileges, I never waited for my car but I always phoned ahead)
2. Outdoor pool ONLY, which is obviously not useful in November.
3. We drove to the convention center 2 days (and had to pay to park there.) It is walkable, but it is not practical with cheer bags, etc. and when on a time schedule, or in the cold weather. (I was told its a 15 min walk) We asked about shuttle service to Conv. Ctr... valet said yes, and to schedule w front desk, front desk employee was rude and stated that shuttle was only available to the airport. Valet wouldn't confirm that they could offer a shuttle, so we drove. It seemed so close to be driving to, but just out of that comfortable walking range, for the reasons stated above.
4. Beds were VERY nice, VERY comfortable. One of the best hotel beds we have ever slept in.
5. Bathroom is tiny, no counter space at all. The door is cut in half with hinges in the middle just so that it can open!! (I have never seen anything like this) You have to be careful bc the sink sticks out from it's corner position very awkwardly. Toilet is commercial with the stick flusher and loud (it comes out from the wall, and is basically against the bathtub).
6. There were no outlets near the desk (that we could find) so with 4 females trying to get ready, the small bathroom counter space was an issue. We had to take turns in there. My daughter sat on a towel on the floor in front of the mirrored closet door to do her hair.
7. Mini-fridge was MINI! TINY! Half gallon of milk, small bottle of coffee cream and 2 - 20 ounce bottles or water is what fit. Anything more and the door wouldn't close. We had to use a cooler w ice for beverages ;)
8. We didn't use room service or eat at the restaurant so I cannot comment on that.
9. Some of the front desk employees seemed snooty...some were friendly and said "hi" and smiled as we walked by...their attitudes varied. The man I asked about the shuttle was RUDE, the woman that handled a key issue for us was friendly. (You'll have that everywhere I guess).
OVERALL: Nice hotel, with some flaws. We spent A LOT on parking w tips, and having to pay at Conv. Ctr. too) If you're going to the Conv. Ctr., I would try to stay closer to Convention Center (Drury, Crowne Plaza, Hyatt, Hilton, Hampton Inn are all closer...Friends stayed at Red Roof Inn and said they would never stay there again.)
Hope this helps someone! :)

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indiana
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 6, 2013

I stayed two nights for a conference. The rooms are not large, but they are well decorated and comfortable. They feature a walk-in shower only in a small bathroom. the beds are comfortable and the hotel is quiet. I had a great view from the 18th floor.

Check in and check out were both a breeze. Parking in the garage is by valet only, at a cost of $17 per day for guests. There are some restaurants but not much actual shopping nearby, but the Short North arts district is not far. The hotel is more conveniently located next to the state capitol building.

The food served during the conference was average. We had dinner/program in the Latitude restaurant that is part of the hotel. The food served there attempts to be trendy but it's all overcooked and under-portioned. For a luxury hotel it is pretty average.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Carolina
Top Contributor
97 reviews 97 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 29, 2013

The location for this hotel is great for concerts or Ohio State games! But the room itself was lacking. As a woman, the bathroom/counter space is important to me. The countertop was tiny. Barely enough room for a makeup bag, much less a hair dryer, straightener, or my husbands Dopp kit. The bathroom door had been cut in two with hinges on it to make it a 'bi-fold' door. I should have taken a picture because I've never seen anything like it! Was quite comical. The bed was very cozy however with a good view of the city. Pretty lobby and breakfast buffet was ok.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto Ontario, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 24, 2013

Stayed here on business oct 21-24, 2013. Beds were very comfortable, room was very clean and hotel did great job at accommodating us as we were a large group. There was a pool and a hot tub, both looked great. Would highly recommend this hotel for business or pleasure.

Stayed October 2013, traveled on business
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Copenhagen, Denmark
Top Contributor
158 reviews 158 reviews
41 hotel reviews
Reviews in 56 cities Reviews in 56 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 17, 2013

This hotel was a very pleasant surprise .
You will not meet the extreme luxury as you can find in the big Las vegas hotels, but here you can find a more intimate quality.
The hotel has what it needs, and no more, but everything is of high quality.
Taste the food in the restaurant "Lattitude 41". here most of the food is organic and very very delicious.
Only complaint is the hotel-wifi which was only working once in a while.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jessup
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2013

The property is well maintained. The heat/air conditioning unit was so quiet on the low fan setting, you could hardly tell it was running (and it did a great job keeping the room cool). The staff was just terrific. This hotel is one of those properties where each and every staff member greets you and says hello. The check-in staff was exceptionally friendly. Each and every employee made me feel that I was truly welcome. The flat screen, widescreen TV has numerous channels, and most were in a HD digital format. The in-room safe was large and mounted in a location that was easy to access. It was truly appreciated! About the only disappointment was that a couple of items were found in the room that should not have been there. The first was a licorice stick that was found on a shelf in the cabinet that housed the safe. The other was a partially smoked, water-logged cigarette that was found on the window ledge of this non-smoking room. Other that that, the stay was exceptional, and I would definitely return.

Room Tip: Rooms on the upper floors have better views of the city.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Columbus Downtown Hotel

Address: 50 North Third Street, Columbus, OH 43215 (Formerly Adam's Mark Hotel)
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Columbus
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Renaissance Columbus Downtown Hotel 3.5*
Number of rooms: 408
Official Description (provided by the hotel):
Relax in over 400 luxurious Columbus hotel rooms with upscale amenities and contemporary styling while enjoying stunning views of downtown. Let the colorful art of local artisans guide you to the rooftop terrace for relaxation in a uniquely urban poolside oasis. During your stay, explore top attractions from this hotel in Columbus, OH near Nationwide Arena, Columbus Convention Center, and The Ohio State University. Tantalize your palate at Latitude 41, a Dean James Max destination restaurant using local products and naturally-raised meats to create uniquely-simple dishes, or wind down with bar selections at the chic and vibrant Bar 41. For exclusive gatherings, enjoy a Columbus, OH hotel with tastefully renovated indoor and outdoor event space that provides an ideal backdrop for business functions and wedding celebrations. Feel the energy of the state's capital at the Renaissance Columbus Downtown Hotel. ... more   less 
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Also Known As:
The Columbus Renaissance Hotel
Renaissance Columbus Downtown Hotel Ohio
Columbus Renaissance

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