We stayed here for a couple of nights. The hotel has a complimentary shuttle service from Columbus International airport. It was very convenient for us, as we didn't want to rent a car. We advised the hotel in advance of our arrival and the shuttle was waiting for us at the airport. All the shuttle drivers we met during our stay were friendly, courteous and helpful. The complimentary hotel shuttle will take you anywhere within 5 miles from the hotel (and pick-up too if you call them). We found this service outstanding and a big plus for staying here.
Our room was in executive floor. Room was spacious, clean and comfortable with a modern design furniture. We visited the executive lounge for breakfast and few drinks in the evening. Breakfast was good with a choice of fruit, bagels, pastries, cereals, juice, tea and coffee. In the evening there are few complimentary snacks (cheese, crackers and veggies with a dip). Alcoholic drinks do cost some money, but the prices are very modest.