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“Gorgeous Hotel” 4 of 5 stars
Review of Hilton Columbus/Polaris

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Hilton Columbus/Polaris
3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240   |  
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Ranked #7 of 142 Hotels in Columbus
Bermuda
1 review
1 helpful vote 1 helpful vote
“Gorgeous Hotel”
4 of 5 stars Reviewed November 24, 2008

Beautiful hotel in a well developed area.

Service was great, rooms clean.

We enjoyed our stay for the most part but I was expecting more for my Birthday celebration like maybe some cookies, a card, a bottle of water, a baloon or something.

The charges for Internet in the computer office room were outrageous and the restaurant did not offer to much of a selection for breakfast.

Hotel staff was very hospitable and attending. Overall I would say it was a great stay.

  • Stayed October 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • French first
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English first
Ohio
Top Contributor
69 reviews 69 reviews
66 hotel reviews
Reviews in 57 cities Reviews in 57 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed October 20, 2008

AC POWER Plenty throughout the room, whoever designed the room truly had the business traveler in mind.

BATHROOM Large, nicely decorated. Shower was small, but walk-in with a rain shower head at an angle. I liked it a great deal, but some could feel claustrophobic in it.

BEDDING Hilton's latest bedding, very comfy.

CLEANLINESS Found this place to be immaculate, brand new, no cleanliness issues.

INTERNET $9.95 charge (September of 2008). Both wired and wifi, whoever designed the room was smart in not placing the internet wired RJ-45 connections on the floor. They're at desk height at the business table, easy to access without having to crawl under the desk, and move furniture to get to it.

LOBBY Very sleek, and stylish. Warm, inviting colors, and a gas fireplace. To the left of the entrance is check-in, to the right is an open bar area. Elevators at each end of the hotel.

PARKING Plenty of spaces on this wide open expanse.

POOL Did not visit, but they have a small indoor pool.

STAFF Very pleasant, quick Zip-In checkin with no issues, minimal contact with staff.

TELEVISION Digital, widescreen LCD televisions with a small selection of HDTV channels. Both ESPNs in HD, HBO HD, a few other national networks and I believe every local Columbus affiliate other than the NBC affiliate in HD.

WATER PRESSURE Sufficient.

  • Liked — New hotel, smart design
  • Disliked — No complaints.
  • Stayed September 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Columbus
#5 Business Hotel in Columbus
#8 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio

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