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“Wonderful as always” 5 of 5 stars
Review of Hilton Columbus/Polaris

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Hilton Columbus/Polaris
3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240   |  
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Ranked #11 of 142 Hotels in Columbus
Certificate of Excellence
Barboursville, West Virginia
Top Contributor
95 reviews 95 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
“Wonderful as always”
5 of 5 stars Reviewed May 12, 2014

This is our fourth time staying here and, once again, it wasn't a let down. This is the best hotel in Columbus, bar none. The indoor pool area is a nice place to wind down after a long day. The zoo is very close by, as well as load of great shopping and dining. We highly recommend it to everyone!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Ambler, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2014

This hotel was beautiful and the staff was very nice. Loved the gym. Located right next to a center with tons of stores and restaurant. The area is relatively new so everything looks clean and well kept.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 5, 2014

We stayed here for a trip we took to shop at Easton and Polaris and a visit to OSU. Very nice hotel, clean, comfortable, nicely decorated room. Lobby is nice with the fireplace. We got there early, around 11:00 and were able to check in and get in our room, so that was very good. Staff is friendly and attentive. Walked to the bowling alley and a restaurant right nearby. It is in a very good location for doing lots of stuff in the Columbus area. Would definitely recommend.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 4, 2014 via mobile

My wife and I stayed here in April to celebrate her birthday. The hotel was excellent and well kept. We had a king suite with a huge bathroom that was well appointed. The rooms were quite and well outfitted. This location is in the middle of a highly developed commercial area, and it right next to the I71 interstate. The only issue was that there did not seem to be enough parking.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, May 7, 2014
Dear Mike L,
Thank you so much for taking time to write such a wonderful review on the Hilton Columbus/Polaris! Happy Belated Birthday to your wife. I am glad to hear that you enjoyed your stay with us. On your next visit I wanted to let you know that we do have additional parking in the back of our hotel with a secondary entrance into our main lobby. We look forward to your return when your travel brings you back to Columbus, OH.

Sincerely,
Nancy Howard
Area Director of Sales
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Dayton, Ohio
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 4, 2014

I love this Hilton-the location is great: right off of I 71. You can see it from the exit so it is easy to find. It has ample parking so it is not far from your car to the lobby as the lobby has two entry points at the front and the back of the building. Lobby is cozy with fireplace. Check in is streamlined and easy. Shopping and choice of restaurants is outstanding. Best of all is the room comfort: wonderful bedding and pillows-very clean and comfortable. Shower is updated and clean. Motion detector in the bathroom turns light on as you enter the room from the hallway. Nice closet, sitting area, desk and refrigerator with in room coffee/tea service

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

Friendly and helpful staff, clean comfortable rooms. What else would you expect from a Hilton? Convenient location, near the expressway and easy to find. There are plenty of places to shop and restaurants to eat at nearby. The bellman drove our group of 11 to and from the restaurant.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 28, 2014

Had a great experience at this hotel. The staff were all very friendly and helpful. Had a great time with the kids at the pool. The location is great. Shopping and plenty of dining right next to the hotel.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, April 29, 2014
Dear Jeffreys260,
Thank you for taking time to write such a nice review on the Hilton Columbus/Polaris! I'm glad you and your family had fun at our pool and enjoyed your stay with us. We do hope you choose us on your next visit to Columbus, OH.

Sincerely,
Nancy Howard
Area Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Columbus
#6 Business Hotel in Columbus
#8 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio

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