Overall great stay. Easy drive to the Zoo. The hotel is located in a nice area with plenty of options to eat. The Fashion Place Mall is directly across the street. Nice to walk around on a rainy day. I thought it was a bit pricey. I've stayed in nicer hotels for less, but I was traveling alone with my kids and I felt very safe, which was worth the money. The upgrade on the room was not worth it. Breakfast area was too small. There was not enough seating available. The breakfast choices were fresh, just not enough variety. We did not take advantage of the evening snacks and drinks available. That may have made it worth it. The pool area was nice, clean and heated. The staff was great. The television choices were limited if you are traveling with children. No disney channels.