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“What a great place to stay. Best Hotel in Ohio !!!” 5 of 5 stars
Review of Hilton Columbus/Polaris

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Hilton Columbus/Polaris
3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240   |  
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Ranked #6 of 142 Hotels in Columbus
Shelton, Connecticut, United States
1 review
3 helpful votes 3 helpful votes
“What a great place to stay. Best Hotel in Ohio !!!”
5 of 5 stars Reviewed February 4, 2013

Very Clean If in Ohio this is the place to stay........We have seen some of the other Hotels in the Area. This was the best !! Great location Plenty of places to shop and eat. Easy access to the Highway

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, February 5, 2013
Dear MikeA,
Thank you so much for taking time to write such a great review of the Hilton Columbus/Polaris! We really appreciate your input and hope you choose us next time you visit Columbus, OH.

Sincerely,
Nancy Howard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • French first
  • Italian first
  • Any
English first
Olmsted Falls, Ohio
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2013

We just completed a one night stay at this hotel and from check in to check out I feel we were taken very good aware of. Being a Hilton Honors member I thought this would groing to be a nice hotel and I was proven correct.

The a property is very well maintained and it has a very home like feel to it. The rooms are a very good size and nicely appointed.

Being close to a large shopping complex like Polaris only adds to the benefits of this hotel. It is also very convenient to downtown Columbus as interstate 71 is right busy this hotel. If yo are planning a visit to the Columbus area please check out at his property. You will not be disappointed!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, February 5, 2013
Dear Mash62,
Thank you so much for writing this "outstanding" review on the Hilton Columbus/Polaris! We take pride in providing excellent service, a clean hotel and all the amenities you come to expect from a AAA Four Diamond Hotel. We hope to see you again when your travels bring you back to Columbus, OH, hopefully it will be more than just one night!

Sincerely,
Nancy Howard
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Lima, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 26, 2013

This was a perfect location for us, and the staff could not be more accommodating. The front desk (especially Stephen) was courteous, kind, and responsive to our every question. The fireplace in the lobby was warm and inviting. We are already planning a future stay!

Room Tip: We stayed on the 9th floor (I believe this is the executive level) Would request this level again.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, January 28, 2013
Hello Voyager45805,
Thank you for taking time to write such a great review on the Hilton Columbus/Polaris and staff! I will definitely recognize Stephen at our next staff meeting so that he and his peers know that they are making a difference in our traveler's stay. We look forward to your return next time you are in Columbus, OH.

Sincerely,
Nancy Howard
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Milton, West Virginia
Top Contributor
94 reviews 94 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 23, 2013

This hotel was outstanding in every way, from the location, to the service, to the rooms. I would reccomend to everyone. The lobby was spacious with a fireplace you could sit by and enjoy the tranquility. The location was so close to the Polaris Fashion Place mall, and all of the surrounding attractions.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 17, 2013

This hotel is the epitomy of what you expect from a Hilton in a business setting. I go there overnight for some conferences once a year. The property is spotless. The lobby and rooms always look like the place just opened. Everything is spotless. The rooms are not huge but they are very comfortable. It has a very high end business hotel feel to it. The exercise facilities are quite nice too. I have only had breakfast in the restaurant but it is functional and they offer a buffet. They tend to ask for a "voucher" and I assume that must be because plenty of people buy a package that comes with breakfast. Location is to the North of Columbus and it would be a bit of a ride to Columbus Center. For northern suburbs or as a northern hub it is perfect. A good place for Otterbein College visitors who want to be near prolific shopping. A large mall, every restaurant you can think of and a Cabellas opening in a month or two.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 17, 2013

This hotel looks kind of non-descript from outside as you pull in, but don't be fooled. It's really nice inside. The lobby has a great fire place roaring to greet you and the check in was friendly and easy. I was on the Executive level with a king room and it was clean and comfortable and like new. Big rainshower shower head, nice towels. Room service: had a burger, it was really good. The best thing of the entire stay was the blanket that was stored in the closet with the extra pillow. It was the softest, most cozy blanket ever! Don't know where they go it (couldn't find Hilton blankets online in HIlton bedding), but it was the kind of blanket you wrap up in at night like a cocoon...it made me want to pack it and leave with it. I had complimentary breakfast at the Executive level club each morning and it was fine....the usual amenities.

Would definitely stay again!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, ON
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 9, 2013

This is the 3rd time we've stayed here on a road trip between Florida and Toronto, and it never disappoints. I'm always able to find a competitive rate, and I prefer this property over all of the other choices. Located adjacent to a really nice mall and great shopping all arround, the rooms are big and comfortable, with great beds, large screen TVs, clean and modern. It shows that its a well-managed building by the friendliness of the staff and the condition of the property. There's a nice pool and fitness room, if you have the time, and lots of food choices nearby, either in the Polaris mall, or within a 5 minute drive. We'll be back!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nhoward, Director of Sales at Hilton Columbus/Polaris, responded to this review, January 17, 2013
Dear HowieJ,
Thank you very much for taking time to write a review on the Hilton Columbus/Polaris! We are thrilled that you enjoyed your stay and continue to choose us when your road trip brings you through Columbus, OH. We look forward to your next visit!

Sincerely,
Nancy Howard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Columbus
#5 Business Hotel in Columbus
#8 Romantic Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio

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