I went here on a Groupon and the man, Chester, he says his name was, was so rude! Because we were using a Groupon we were treated like crap! They request you make a reservation and let them know you have a groupon upfront so they can give you a smaller portion of food. It was just my wife and I and they put on an 18%gratuity! WTF!? Clearly the menu states gratuity is for 5 or more people! I looked for a corporate number but was unable to find one. Ichiban use to be one of my favorite Japenese steakhouses but now i'll stick to Kobe, better food, better service, and better value! I will NEVER return to Ichiban no matter how cheap because in the end we ended up paying full price. Oh and if you were hoping that the food was half way decent WRONG, we got less than regular portions.
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