First let me start by saying, the water park it self is nice. It has enough slides and other pool activities for a group of 11 year old girls. BUT there are quite a few cons.....#1 some of the staff at the concession stand were very rude. As we waited in line he looked over us twice and waited on other people. We decided to leave and go get our food at the bar. Service was very SLOW! No it was not busy. Anyways, the food over all was pretty good. The first day at the water park was fine.Towards the end a couple of our girls were coughing,ok no big deal they eventually stopped. So we decided to get dinner from the bar, again not busy maybe a total of 3 people at the bar,very SLOW. We waited over an hour, and they messed up the order causing us to wait another 20 minutes..grrrrrrrrrrrrrrrrr. The room we had was nice. The dryer I thought was a great idea BUT it did not work at all,towels stayed damp! The upstairs bathroom could use an update. It would take me a good 30 minutes to rinse the shampoo and soap off me, no pressure! Fix it! Ok our second day at the water park....terrible! As me and my daughter were floating in the lazy river,we both started coughing. I look around, everyone was coughing,and I mean everyone! Lifeguards had towels over there mouths and were also coughing..really kids were even getting sick. You guys say nothing is wrong? Think again. My friend who booked the place wrote a review and yinz responded that nothing was wrong with the air quality and the firetruck was there because someone got hurt on a slide. Really , ok like we believe that story! I would never ever suggest anyone go to this place.One thing I will say is the lifeguards were good. I did feel safe with my kids being there, not in my sight at all times. So stay away go to Splash Lagoon or Kalahari.Oh and the wifi was horrible too!
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- Also Known As:
- Fort Rapids Indoor Waterpark Hotel Columbus
- Fort Rapids Indoor Waterpark Resort Columbus, Ohio