I have never posted a review but had planned a fun weekend for our children. Wishing I had read the reviews and stayed at a hotel with only a pool. Not worth the $250 for 1 night!!!!!!!!

Descriptions: Cut and Pasted from Fort Rapids website.

*The Kit Carson room features 1 King Bed with a Queen sleeper sofa. 5 person maximum occupancy.

*Water Park Package Includes:
One Night Hotel Accommodations in selected room type
Two-Day Waterpark Passes for up to the maximum occupancy of the room type.

*Become a member of our kids club and receive great deals and special incentives each month once you register (we did sign up for membership). Additionally, your registration in the Kids Club entitles your child(ren) to:

A small prize from Fort Rapids upon check in*


The above is the package and room I reserved for our stay. We were required to pay for the 5th waterpark pass, even though we questioned that the pass should be included with out extra payment on 2 occasions with staff and the issue was not resolved. The children were disappointed that none of the 3 staff working the front desk knew anything about the kid's club.
Your staff was unable to answer any questions and the upkeep of our room was poor. The heater was VERY loud and kept us up all night with the room varying from to hot/to cold. The TV remote didn't work for the volume so when the heater was on-you couldn't hear the TV unless you got out of bed to turn it up.
While the children enjoyed the waterpark, it seems that your maintenance is limited to "closing down" any area that breaks or need repair instead of repairing things.
The hotel parking lot was not very full but yet, there was not near enough inner tubes.
We will NOT be returning and will not be encouraging others to do so either.

The lobby was nice and the indoor water park were nice but the rooms were dark, dingy and gross. I even killed a cockroach in the bathroom! No joke. It would be nice if they gave it a facelift but for the price of the room it just wasn't worth the money at all. Also you cannot bring your own into the water park area and the food inside is nasty. I couldnt wait to get up and leave in the morning and cannot wait to get home and shower,.I feel dirty.

This place is a joke of a hotel. The water park was not busy but still had to wait and wait for inner tubes to use on the slides, other than that it wasn't too bad. The real joke is the rooms in the old tower. We stayed right after the water park opened and the room was disgusting. We read that they were all "updated" so we thought we'd try again. Got the kids the Bunk House room and found the top rail of the bunk was missing and another had nails sticking out of it. Had to change rooms at 9:30pm to what was told was a better room "for our trouble". It was the same room one floor up that had no table, chair, ice buckets, cups, coffee maker, but the bunk bed did have the top rail on it so I guess that qualifies as a better room. The HVAC unit didn't have a continuous fan cycle to drown out the road noise from I-70 so none of us could sleep. Packed up at 4:00am and checked out with sincere apologies from the front desk and a promise of a phone call from management that never came. Do yourself a favor and just get day passes to the water park or drive to Newark, Sandusky or Cincinnati and stay at a real resort.

I love this hotel!!! when i stayed there i booked two rooms they were both very clean the staff was very friendly I have stayed at this hotel about three times in the last six months an all three times i never had a problem i definitely recommend this hotel!!!