I have never posted a review but had planned a fun weekend for our children. Wishing I had read the reviews and stayed at a hotel with only a pool. Not worth the $250 for 1 night!!!!!!!!
Descriptions: Cut and Pasted from Fort Rapids website.
*The Kit Carson room features 1 King Bed with a Queen sleeper sofa. 5 person maximum occupancy.
*Water Park Package Includes:
One Night Hotel Accommodations in selected room type
Two-Day Waterpark Passes for up to the maximum occupancy of the room type.
*Become a member of our kids club and receive great deals and special incentives each month once you register (we did sign up for membership). Additionally, your registration in the Kids Club entitles your child(ren) to:
A small prize from Fort Rapids upon check in*
The above is the package and room I reserved for our stay. We were required to pay for the 5th waterpark pass, even though we questioned that the pass should be included with out extra payment on 2 occasions with staff and the issue was not resolved. The children were disappointed that none of the 3 staff working the front desk knew anything about the kid's club.
Your staff was unable to answer any questions and the upkeep of our room was poor. The heater was VERY loud and kept us up all night with the room varying from to hot/to cold. The TV remote didn't work for the volume so when the heater was on-you couldn't hear the TV unless you got out of bed to turn it up.
While the children enjoyed the waterpark, it seems that your maintenance is limited to "closing down" any area that breaks or need repair instead of repairing things.
The hotel parking lot was not very full but yet, there was not near enough inner tubes.
We will NOT be returning and will not be encouraging others to do so either.
- Also Known As:
- Fort Rapids Indoor Waterpark Hotel Columbus
- Fort Rapids Indoor Waterpark Hotel
- Fort Rapids
- Fort Rapids Indoor Waterpark Resort Columbus, Ohio
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