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“Don't waste your money on this dirty hotel.” 2 of 5 stars
Review of Fort Rapids Indoor Waterpark Resort

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Fort Rapids Indoor Waterpark Resort
3.5 of 5 Resort   |   4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")   |  
Hotel amenities
Ranked #107 of 139 hotels in Columbus
1 review
2 helpful votes 2 helpful votes
“Don't waste your money on this dirty hotel.”
2 of 5 stars Reviewed January 20, 2013 via mobile

The lobby was nice and the indoor water park were nice but the rooms were dark, dingy and gross. I even killed a cockroach in the bathroom! No joke. It would be nice if they gave it a facelift but for the price of the room it just wasn't worth the money at all. Also you cannot bring your own into the water park area and the food inside is nasty. I couldnt wait to get up and leave in the morning and cannot wait to get home and shower,.I feel dirty.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Any
English first
Laurelville, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 14, 2013

This place is a joke of a hotel. The water park was not busy but still had to wait and wait for inner tubes to use on the slides, other than that it wasn't too bad. The real joke is the rooms in the old tower. We stayed right after the water park opened and the room was disgusting. We read that they were all "updated" so we thought we'd try again. Got the kids the Bunk House room and found the top rail of the bunk was missing and another had nails sticking out of it. Had to change rooms at 9:30pm to what was told was a better room "for our trouble". It was the same room one floor up that had no table, chair, ice buckets, cups, coffee maker, but the bunk bed did have the top rail on it so I guess that qualifies as a better room. The HVAC unit didn't have a continuous fan cycle to drown out the road noise from I-70 so none of us could sleep. Packed up at 4:00am and checked out with sincere apologies from the front desk and a promise of a phone call from management that never came. Do yourself a favor and just get day passes to the water park or drive to Newark, Sandusky or Cincinnati and stay at a real resort.

Room Tip: The new rooms may be better, but do not get a room in the old tower. You will not be happy.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2012

I love this hotel!!! when i stayed there i booked two rooms they were both very clean the staff was very friendly I have stayed at this hotel about three times in the last six months an all three times i never had a problem i definitely recommend this hotel!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 17, 2012

My family and I booked a night at Fort Rapids since it was in between my home in Pittsburgh and my mom and brother's homes in Cincinnati. We liked the fact they had a suite available with 4 bedrooms (including one with just a bunk bed in it). Our kids are all between the ages of 5-10 so we thought they would burn off some energy at the waterpark before settling down for a movie after dinner and some early Christmas presents.

We were a litte nervous before going since some of the reviews on Trip Advisor were pretty rough. However, we encountered none of the problems mentioned. I think the key may be staying in the "villas" which are obviously much newer than the original "main" hotel. I believe the hotel was/is the Holiday Inn East.

Check in and check out were uneventful. Front desk staff were prompt and helpful.

Our room was clean and comfortable. Pillows were lumpy but acceptable. Room had a small fridge, microwave and dryer. One bedroom had two double beds, and two others had one king each. One king bedroom is in the loft while the other two had full privacy. 3 full baths. Also, sofa had a fold out bed. Nice gas fireplace too.

We did not eat at the hotel but the food looked and smelled decent enough. The bar area was OK though the beer selection was boring.

Arcade is of decent quality. Basically a way to suck $20 out of a family in about 15 minutes!

The waterpack is just fine, particularly for families with kids our age. It was very comparable to the Great Wolf Lodge in Sandusky, Ohio. Our kids played for 3 hours straight. Waterpark appeared clean and water temp was good.

The bottom line is this place is nothing special but definitely not bad. We will likely return.

Room Tip: Again, stay in the villas.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington, wv
1 review
4 of 5 stars Reviewed December 3, 2012

The waterpark was AWSOME!! My kids are 3 and 6 and they had a great time. Waterpark cafe was pretty pricey so run to McDonalds for lunch. Kids loved the arcade, but as with most arcades, we spent a fortune and left with a few quarter toys and some candy. The gem mining was pretty neat, but a lil pricey. As for the hotel it is beautiful. The lobby and bar were very nice! We stayed in a Bunk House Suite and it was nice, but very small. Hardley any room for kids to move around. I had read so many bad reviews, and was actually nervous about going, but not much of them were true. Nice clean hotel room and very cool waterpark! Overall our kids had a blast and we will be back!!!

Room Tip: Tower rooms are closest to the water park!
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2012 via mobile

Good waterpark, loved being able to let the kids ride the slides while I floated in the lazy river. Very convenient for families. Small hotel room, a little dated, but nice to have a fridge and microwave. Arcade was a rip off- machines didn't work right or they took your coins.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2012 via mobile

Has high hopes but was appalled by this run down filthy hotel. The lighting in room and waterpark is lousy, two of us have ear infections within 5 days of leaving. The elevators I will say we're always available. The water slides were even dirty. There was a loud party in one of the reception rooms, where loud rap music was being played.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fort Rapids Indoor Waterpark Resort

Also Known As:
Fort Rapids Indoor Waterpark Hotel Columbus
Fort Rapids Indoor Waterpark Hotel
Fort Rapids
Fort Rapids Indoor Waterpark Resort Columbus, Ohio
Address: 4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 139 hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Fort Rapids Indoor Waterpark Resort 3.5*
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