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Fort Rapids Indoor Waterpark Resort: Traveler Reviews

4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
Hotel amenities
Fort Rapids Indoor Waterpark Resort
Ranked #102 of 141 hotels in Columbus
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430 reviews from our community

Traveler rating
    93
    66
    56
    66
    149
See reviews for
Families
310
 
Couples
14
 
Solo
3
 
Business
21
 
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
“Desk clerk Cynthia was rude as disconcerting”
1 of 5 stars Reviewed October 18, 2012

Terrible service not told that all amenities here closed but "people know that when the waterpark is closed that everything Ian closed".......and I wasn't i formed of this via telephone prior to making the reservation...except that the waterpark was closed until the next day. mind you we still arrived excited and enthusiastic about lunch and game room to find everything closed. They supervisor sis not even offer nearby hotel or upgrade room just a refund.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask nanade60 about Fort Rapids Indoor Waterpark Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“We had allot of fun!”
4 of 5 stars Reviewed October 13, 2012 via mobile

After reading all the reviews, I must say I was dreaded going, but to late to cancel. We checked in relatively fast, & did the dreaded walk to our room. The hallways were nice & clean, (not what I expected), got in our room & it was really nice! Was a 2 story Villa & bathrooms were adorable cow print, was clean & big. & of course kids loved the water park. Staff was really nice. there were only 3 downfalls. Location, no fans in bathrooms, & gift shop was disappointing. But for the $ its well worth it. We'll def come back :)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask furnas99 about Fort Rapids Indoor Waterpark Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pa
2 reviews
2 helpful votes 2 helpful votes
“Has Potential - Just not using it.”
2 of 5 stars Reviewed October 10, 2012

We ended up at this hotel after all others in town were booked for an overnight stay. We had seen it numerous times and always thought it was inviting. Well it has potential but that is nowhere near being achieved. Trouble begins with calling into the snide you man who turns out to be a night manager who hung up on my husband twice when asking about the difference between the Priceline price quote and the rate he was quoting. With no other option in town, we went to the hotel where I checked in to the higher rate. At 10pm, there was NO food available anywhere at the facility including a bar that was open and no vending machines with snacks. For $200, the room was not good - pretty much a $50 room. Filth and food behind night stands, wallpaper peeling off kids area, tube TV (didn't know any hotels still had these), nail polish on bathroom walls, stains on light shade, stains on bedspread, water leaking from refrigerator, cup ring on counter (not from us as we only had bottles and this was light a big gulp size cup), and so on. The next morning when we left, there were 2 chairs in the elevator from the youth groups staying there. Obviously little or no security. Then to top it off there were 2 adult males sleeping on sofas in the lobby when we checked out at 7am. Ok, so maybe no security. Spoke with manager who apologized and tried to make right but changes need to be made especially for the price paid.

Room Tip: None - they all looked run down from the outside. All the doors were scraped up and worn looking.
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask robk17 about Fort Rapids Indoor Waterpark Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Suite and waterpark”
4 of 5 stars Reviewed September 25, 2012

We stayed this past weekend in the Bryce Canyon suite - 2 adults, 6 12 year old girls for my daughter's birthday. Everything negative I have read on this hotel, I did not find to be true. We did not eat any of their food - provided our own, but the room was neat, clean, no bugs, no mold. The waterpark was a blast. I would definitely come back - the staff was extremely friendly and helpful.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask aspirebem about Fort Rapids Indoor Waterpark Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“4 year old Birthday party”
2 of 5 stars Reviewed September 8, 2012

So as a family we decided to rent a suite for our family for a 4 year olds birthday. The room was very big and accomadating if not old. It looked as if the whole hotel was run down. It is is need of a serious update. I have stayed at numerous hotels in lots of different cities and this was by far one of the saddest I had seen. It was very dirty. It needs a good scrub down. There was no fan in the bathroom and mold in the shower. Luckily the family lives in the area so we didnt have to use it. The dryer in the room for bathing suits was very handy. The waterpark itself was alright. There was lots of things for the kids to do. As an adult I was pretty bored.Their snack bar (if you could call it that) had horrible food that was microwaved. I would def not stay here again. Though the kids had fun. I was grossed out most of the time.

Room Tip: I have only stayed in the suite and it fit the family. IF you want to give it shot I would try for o...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Dorothy R about Fort Rapids Indoor Waterpark Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Fort Rapids Indoor Waterpark Resort

Also Known As:
Fort Rapids Indoor Waterpark Hotel Columbus
Fort Rapids Indoor Waterpark Hotel
Fort Rapids
Fort Rapids Indoor Waterpark Resort Columbus, Ohio
Address: 4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #102 of 141 hotels in Columbus
Price Range: $$
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