After reading all the reviews, I must say I was dreaded going, but to late to cancel. We checked in relatively fast, & did the dreaded walk to our room. The hallways were nice & clean, (not what I expected), got in our room & it was really nice! Was a 2 story Villa & bathrooms were adorable cow print, was clean & big. & of course kids loved the water park. Staff was really nice. there were only 3 downfalls. Location, no fans in bathrooms, & gift shop was disappointing. But for the $ its well worth it. We'll def come back :)

We ended up at this hotel after all others in town were booked for an overnight stay. We had seen it numerous times and always thought it was inviting. Well it has potential but that is nowhere near being achieved. Trouble begins with calling into the snide you man who turns out to be a night manager who hung up on my husband twice when asking about the difference between the Priceline price quote and the rate he was quoting. With no other option in town, we went to the hotel where I checked in to the higher rate. At 10pm, there was NO food available anywhere at the facility including a bar that was open and no vending machines with snacks. For $200, the room was not good - pretty much a $50 room. Filth and food behind night stands, wallpaper peeling off kids area, tube TV (didn't know any hotels still had these), nail polish on bathroom walls, stains on light shade, stains on bedspread, water leaking from refrigerator, cup ring on counter (not from us as we only had bottles and this was light a big gulp size cup), and so on. The next morning when we left, there were 2 chairs in the elevator from the youth groups staying there. Obviously little or no security. Then to top it off there were 2 adult males sleeping on sofas in the lobby when we checked out at 7am. Ok, so maybe no security. Spoke with manager who apologized and tried to make right but changes need to be made especially for the price paid.

We stayed this past weekend in the Bryce Canyon suite - 2 adults, 6 12 year old girls for my daughter's birthday. Everything negative I have read on this hotel, I did not find to be true. We did not eat any of their food - provided our own, but the room was neat, clean, no bugs, no mold. The waterpark was a blast. I would definitely come back - the staff was extremely friendly and helpful.

So as a family we decided to rent a suite for our family for a 4 year olds birthday. The room was very big and accomadating if not old. It looked as if the whole hotel was run down. It is is need of a serious update. I have stayed at numerous hotels in lots of different cities and this was by far one of the saddest I had seen. It was very dirty. It needs a good scrub down. There was no fan in the bathroom and mold in the shower. Luckily the family lives in the area so we didnt have to use it. The dryer in the room for bathing suits was very handy. The waterpark itself was alright. There was lots of things for the kids to do. As an adult I was pretty bored.Their snack bar (if you could call it that) had horrible food that was microwaved. I would def not stay here again. Though the kids had fun. I was grossed out most of the time.