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“HOTEL BY THE AIRPORT” 5 of 5 stars
Review of Hampton Inn Columbus Airport

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Hampton Inn Columbus Airport
2.5 of 5 Hotel   |   4280 International Gateway, Columbus, OH 43219-3811   |  
Hotel amenities
Ranked #29 of 142 Hotels in Columbus
BYESVILLE, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“HOTEL BY THE AIRPORT”
5 of 5 stars Reviewed June 5, 2014

This was absolutly the BEST hotel that I have stayed in for a long time. It was ABSOLUTLY WONDERFUL & EXTREMLY CLEAN. The people there were Wonder, Very Helpful and Extremly Nice. The room was the BEST I have ever had in a long time. We stayed here because of the location next to the airport. The room was better and more decorative then ANY room I have ever had I want everyone to know how great this hotel is and is the best place to stay when you need a place to stay before your trip out of the Columbus Airport.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 9, 2014
Thank you for your positive feedback regarding your recent stay with us! Your opinion is very important to us. We are so happy that you enjoyed your stay with us and look forward to seeing you again on your next visit to Columbus, Ohio.
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198 reviews from our community

Traveler rating
    75
    63
    37
    20
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Cleveland, OH, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 3, 2014

Hotel is very basic even for a Hampton. Given the proximity to the airport and ease of access to downtown, hotel offers a good value. Staff, as with most Hilton properties is professional and friendly.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 9, 2014
We are glad you enjoyed your stay with us at the Hampton Inn Columbus Airport and hope to see you again in near future. Have a great day!
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Wooster, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 2, 2014

We were traveling out of Wooster OH to Texas for a relatives wedding. I have a 3 year old so I chose to arrive the night before we fly out and take advantage of the park and fly option. It worked well having a child and elderly parent. The airport shuttle is always running. I had no stress comfortable bed and quiet stay. We ate the Hilton Garden Inn next door. The food and service were very good.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 9, 2014
Thank you for your feedback regarding your recent stay with us. We are glad you enjoyed your stay and that you got to take advantage of our Park, Stay & Go package. We look forward to seeing you again in the near future. Have a wonderful day!
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Cincinnati, United States
1 review
2 of 5 stars Reviewed May 21, 2014

Front desk attendant was rude, snarky and condescending. When we first arrived, we overheard him speaking to a customer on the phone in a tone that would have infuriated me (and from the sound of it, the customer on the other end was irate). We then had another interaction with him where he would not open the outdoor area, when we were told in a pre-trip phone call that this area would be open during our stay. Rather than being pleasant, he was again unprofessional and his tone was ridiculously rude. Entire group came and left with a terrible impression of this hotel - just from their interaction with this one employee! The hotel met our expectations in terms of cleanliness and comfort and the continental breakfast was decent. The beds were comfortable and the linens were of better quality than some hotels. The hallway that we were staying on had a carpet fan blowing almost the entire weekend, which made us a little nervous that they had recently had a water issue, but there was no smell. The value was just okay for the price. Wish I would have known there was a 100% Satisfaction Guarantee, because I was definitely not 100% satisfied!

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 2, 2014
Thank you for your feedback. Your opinion is very important to us. I do apologize for the attitude of the Guest Service Agent that was at the front desk. This issue has been addressed with the agent. This is not how we treat our guests. Your loyalty to our brand is very important to us as a team. I due apologize that the pool area was not opened during your stay. Our maintenance department was still completing work on it to get it ready for the season. We were also in the process of having the heater replaced and a new filter system installed as well. Again, I apologize for the incovenience and hope you will stay with us in the near future. Thanks and have a wonderful day!
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Monroeville
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2014

We stayed at the Hampton Inn May 3rd before departing for our vacation. Not only did they assign us to a smoking room, which we requested, but everything they did, they did with a smile. It was definitely the best hotel experience we've had in a long time. The stay and park program was a great by product, but the friendliness and customer service is what will bring us back. The shuttle to the airport was scheduled in a timely manner, to ensure that we were at the airport in plenty of time. Anytime we are in Columbus and need a room, we will ALWAYS stay at the Hampton.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 2, 2014
Thank you for your feedback! Your opinion is very important to us. We are so happy to hear you enjoyed your stay and that the staff was courteous and helpful. We wouldn't have it any other way! Glad the shuttle got you to the airport in a timely manner so that you could catch your flight! We look forward to seeing you again in the near future. Have a terrific day!
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Athens, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

Great spot, great people. We stayed at the Hampton by the Columbus Airport - had a great nights rest, a great complimentary breakfast and was at the airport in minutes to see my grandson off to Germany. Great service - great location.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 2, 2014
Thank you for your positive feedback regarding your recent stay with us! We are glad you enjoyed your stay and got to spend time with your grandson before he departed to Germany! Have a wonderful day and we look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed May 10, 2014

Breakfast bread had fungus in it, which was shown to kitchen Staff. Pillows were small and uncomfortable. Otherwise everything was nice and clean . Staff was welcoming and helpful and courteous. Rooms were clean ,bed sheets were clean. Parking was good. I would recommend this hotel to anyone, home away from home

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim H, General Manager at Hampton Inn Columbus Airport, responded to this review, June 2, 2014
Thank you so much for taking the time out of your day to leave feedback regarding your recent stay with us. Your opinion is very important to us. I do sincerely apologize about the situation with the bread and glad to hear you enjoyed your stay otherwise. Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Columbus Airport

Address: 4280 International Gateway, Columbus, OH 43219-3811
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Columbus
#18 Romantic Hotel in Columbus
#42 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Columbus Airport 2.5*
Number of rooms: 129
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Also Known As:
Hampton Inn Columbus Airport Hotel Columbus
Columbus Hampton Inn
Hampton Inn Columbus Airport Ohio

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