We stayed at the Hampton Inn May 3rd before departing for our vacation. Not only did they assign us to a smoking room, which we requested, but everything they did, they did with a smile. It was definitely the best hotel experience we've had in a long time. The stay and park program was a great by product, but the friendliness and customer service is what will bring us back. The shuttle to the airport was scheduled in a timely manner, to ensure that we were at the airport in plenty of time. Anytime we are in Columbus and need a room, we will ALWAYS stay at the Hampton.