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“Starting to Show Its Age but Location Great” 3 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
3.5 of 5 Hotel   |   1260 Euclid Ave, Cleveland, OH 44115   |  
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Ranked #24 of 37 Hotels in Cleveland
Chicago
Level Contributor
151 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Starting to Show Its Age but Location Great”
3 of 5 stars Reviewed July 27, 2014

Came back for a fifth year this summer. Have been so impressed in the past but starting to show its age. Air conditioning a challenge, staff not quite to the level of past stays, and overall experience lower. But the location is so great, and overall the rooms are fine. Rooms very clean. But had big issues with the air conditioning which they tired to fix, but it never really got cool. Breakfast was the best part. Staff were great and really helpful. Hotel bar is a busy place for pre-theater events so very busy but staff kept up with demand. Later when our group returned from dinner it was not so busy but the bar staff were wiped out tired. One lady said 'I've been up since 5:30am so I'm pretty tired'. That helped to explain why we got no serve at our table.

Overall I still like this hotel because the location is excellent and the staff generally try their best. It's an older hotel so that comes with its own issues. Must say if room rate was similar to the Westin that just re-opened I give that a try over this hotel. But if you get a good rate, this is a great option for its location.

Room Tip: If view if important, higher floor may get you a lake view.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank ordglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Guest Relations at Wyndham Cleveland at Playhouse Square, responded to this review, July 31, 2014
Dear ordglobal,

Thank you for your recent stay and for choosing the Wyndham Cleveland. We are so glad that you enjoyed your stay here in Cleveland. Please accept my apology for the air conditioning issues in your guest room. We are making a concerted effort toward room upkeep and hope you will see a difference upon your return. Thank you again for your stay, and we hope to see you again.

Have a great day!
J.Kinney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Cleveland at Playhouse Square

Address: 1260 Euclid Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #24 of 37 Hotels in Cleveland
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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