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“Cleveland” 4 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
3.5 of 5 Hotel   |   1260 Euclid Ave, Cleveland, OH 44115   |  
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Ranked #24 of 35 Hotels in Cleveland
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1,693 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Boardman, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 7, 2014

We stay in Cleveland very often, and this was my favorite hotel. It's location is great if you plan on walking to an Indians or Cavs game. Playhouse square has a really good atmosphere. We walked to 4th street which has all the restaurants. Check in was a little slow, but other than that the service was really great. The valet service was very friendly. They had the comfiest bed I've ever slept in!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Consumer Relations at Wyndham Cleveland at Playhouse Square, responded to this review, May 13, 2014
Dear Dana M.

Welcome back to the Wyndham! Thank you for your loyalty and most recent stay with us. We appreciate you taking the time to give us feedback. Your comments about our great staff have been shared with the team. We look forward to your return.

J. Kinney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
1 review
4 of 5 stars Reviewed May 6, 2014

Good hotel. Nice staff. It was my first time in Cleveland for a wedding. The older gentleman who held our luggage and called for our cab was very nice and friendly.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Consumer Relations at Wyndham Cleveland at Playhouse Square, responded to this review, May 13, 2014
Nick M,

Thank you for your recent stay. I am so happy you found our staff to be helpful and friendly, and that we could make your first trip to Cleveland a good one.We appreciate your busines and if your travels find you back in Cleveland we hope to see you!

Have a Great Day!
J.Kinney
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Ashtabula, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2014

We went to the Wyndham following an Indians game. We were disappointed in the condition of the room..the tv did not work..there were blood stains on the ironing board and the breakfast was very poor..

  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Response Team at Wyndham Cleveland at Playhouse Square, responded to this review, May 5, 2014
Dear Shannon N,

We apologize for not exceeding your expectations during your recent stay. I can understand how a broken T.V. and dirty ironing board can be frustrating during a getaway. We strive to ensure that each and every guest experience is satisfying. Please know that your feedback is very important to us, and we can ensure you that the problem will be addressed. I hope that you will give us another opportunity to serve you.

Sincerely,
J.Kinney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Cleveland at Playhouse Square

Address: 1260 Euclid Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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