First of all...do not put much stock into the negative reviews of this hotel.
We (myself, wife and teenaged son) stayed at the Wyndham from 9Jul08-11Jul08 travelling from Canada. Prior to arrival I contacted the hotel requesting a larger room and was upgraded with no problem.
Upon our arrival we were detoured around to the back of the hotel due to road construction out front. A staff member who was outside on a coffee break took the time to direct me where to go to check in.
The check in was smooth and the staff quick and helpful, Upon getting to the room it exceeded our expectations. It was larger than expected with lots of room. Room and bathroom were clean.
During the stay staff were exceptionally helpful. Being from Canada and not familiar with the Cleveland area a whole lot, staff would offer suggestions on where to eat and where to go. When we were looking for a good place to go shopping a staff member leaving at the end of his shift took the time to pull his own vehicle around and have me follow him to a shopping area of town that was hard to get to due to summer road work.
The next time I am in Cleveland, I will definitely be staying at this hotel. It is an older hotel, but again it exceeded my expectations.
Traveller From Ontario Canada
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- Also Known As:
- Wyndham Cleveland At Playhouse Square Hotel Cleveland
- Wyndham Playhouse Square
- Cleveland Wyndham
- Wyndham Cleveland At Playhouse Square Ohio