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“Called regarding missing shirt” 4 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
3.5 of 5 Hotel   |   1260 Euclid Ave, Cleveland, OH 44115   |  
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Ranked #24 of 35 Hotels in Cleveland
Jackson
Reviewer
4 reviews 4 reviews
4 hotel reviews
“Called regarding missing shirt”
4 of 5 stars Reviewed October 17, 2013

The accomodations were very good. The bus service was excellent. While I was there I left a shirt in the closet and called the front desk to ask for them to see if they could locate. I was referred to houskeeping left a detailed message and the called was not responded to. The shirt is not that big of dea but a response would have been nice.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Front Office Manager at Wyndham Cleveland at Playhouse Square, responded to this review, October 21, 2013
Greetings John,

Thank you so much for your positive comments about your pleasant stay at the Wyndham Cleveland at The PlayhouseSquare. Please call me as soon as possible with regards to your lost shirt. It is a big deal with us. I am very sorry to hear that we did not return your call. Call directly at 216.615.3300 and ask for Mildred.

I look forward to hearing from you and thank you again for your feedback and comments.

Sincerely

Mildred Bailey
Hospitality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Lafayette
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2013

The Wyndham at Playhouse Square provided a very comfortable stay while we had appointments at Cleveland Clinic. It was a short drive to the clinic and a shuttle was available. The Wyndham gives a discount rate if you are a Cleveland Clinic patient. Parking is difficult in this area but valet parking is available.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Director of Engineering at Wyndham Cleveland at Playhouse Square, responded to this review, October 22, 2013
Thank you so much for taking the time to write a review. We have many Cleveland Clinic visitors throughout the year and we strive to make your time with us as comfortable as possible. The free shuttle service as well as the Hospitality Suite are signs of our commitment to our guests. We are glad you chose the Wyndham at Playhouse Square for your stay. Thank You.. Edward D./Engineering
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Additional Information about Wyndham Cleveland at Playhouse Square

Address: 1260 Euclid Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Shuttle Bus service Wheelchair access
Hotel Style:
#18 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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