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“Nice staff. Nice room and bathroom. Housekeeping average...” 4 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
3.5 of 5 Hotel   |   1260 Euclid Ave, Cleveland, OH 44115   |  
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Ranked #23 of 35 Hotels in Cleveland
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1,803 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 7, 2013

I spent a week at the hotel attending a conference. The conference itself was nicely organized, the food was okay and provided a balanced diet. However I was freezing throughout the whole conference - along with most of the other attendees - because they had some issues with the aircon they couldn't solve.
The service was unsteady - some of the staff was very nice and helpful, others were very unfriendly.
The cleanliness of the rooms was okay, although the cleaning staff often took my towels away without replacing them. The room itself was in need of refurbishment - as was almost the whole hotel - and not comparable to what you would get in Europe for that price. The doors of the rooms aren't very solid and therefore don't provide any noise protection. Many of my colleagues had to change rooms several times to just get a room where they could sleep.
All in all I would maybe pay half of the price they ask, especially since breakfast has to be paid seperately and isn't that cheap.

Room Tip: Try to change the room if it is too noisy - they usually let you do that.
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Front Office Manager at Wyndham Cleveland at Playhouse Square, responded to this review, November 3, 2013
Dear Noni86,
Thank you for letting us know about your stay with us. We will be using this as additional training opportunities with our staff. We appreciate your feedback.
Dave Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Cleveland at Playhouse Square

Address: 1260 Euclid Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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