My son and I stayed here during our trip to Progressive Field on the Saturday over Father's Day weekend. We greatly enjoyed out stay. When we got to the hotel our room was not ready yet. In the past, when that's happened, the front desk staff makes YOU come back and ask about the availability of your room. Here, I would guess in the 10 minutes we had to wait several things happened: 1) staff apologized profusely for the room not being ready, 2) they repeatedly checked with housekeeping on when it would be ready, 3) they checked us in as quickly as possible once the room was finished being serviced. The staff also doted on my son, giving him a schedule for the Indians games and a couple pieces of candy for his patience.
We stayed in an extended king room, which was great. Though it didn't have doors between the bedroom and the sitting area (which I'd always prefer), the layout of the room made it possible for my son to sleep while I was in the other room watching television, etc. Room was clean and quiet. Bed was very comfortable. Bathroom relatively big.
We tried out the pool during our visit. It was very comparable to other indoor pools I've visited in major downtown areas. My son enjoyed the chance to splash around there.
The location of the hotel was ideal for a visit to the baseball game, about a 7 or 8 minute walk there. Some of the area between the hotel and the park seems to be under significant renovation, but we felt safe walking back and forth even after the end of the night game.
If we ever have reason to visit downtown Cleveland again, we'll defiantly stay here again!
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- Wyndham Playhouse Square
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