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“Everything was very nice, especially enjoyed the breakfast...” 5 of 5 stars
Review of Wyndham Cleveland at Playhouse Square

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Wyndham Cleveland at Playhouse Square
3.5 of 5 Hotel   |   1260 Euclid Ave, Cleveland, OH 44115   |  
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Ranked #24 of 35 Hotels in Cleveland
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1,839 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Rochester
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2013

Based on pictures and location we thought this hotel would be what we needed for a quick two-night stay. We were really disappointed. Parking was $20 a night, which we should have realized first. Don't make that same oversight.

Going up to the hotel room--we were hit with a TERRIBLE odor that was present for all three days we were there. Sulfur or sewage odor that was not appealing. Luckily it didn't follow into the rooms.

First thing we see upon entering the room however, are two obviously stained comforters and a water-rust stained, leaking bathtub fixture. There was a huge brown discoloration in the bottom of the tub; very unsightly. Understandable in a home, but not in industry.

The beds were lumpy, bouncy and uncomfortable. Overall, not our most fun vacation.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HospitalityMgr, Manager at Wyndham Cleveland at Playhouse Square, responded to this review, May 6, 2013
Dear Kathryn,

Please accept my sincere apology that your vacation was not what you had hoped it would be. We are currently working on all items you mentioned regarding the condition of your room and air quality. I hope that you will give another opportunity to serve you.

A. Strieter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Cleveland at Playhouse Square

Address: 1260 Euclid Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Shuttle Bus service Wheelchair access
Hotel Style:
#18 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Cleveland at Playhouse Square 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Playhouse Square
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Ohio

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