A fine stay - Review of Wyndham Cleveland at Playhouse Square, Cleveland, OH

Also Known As:: Wyndham Cleveland At Playhouse Square Hotel; Wyndham Cleveland At Playhouse Square Hotel Cleveland; Wyndham Playhouse Square; Wyndham Cleveland; Cleveland Wyndham; Wyndham Cleveland At Playhouse Square Ohio

Address: 1260 Euclid Ave, Cleveland, OH 44115

Phone Number:

Region: United States > Ohio > Cleveland

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Business Hotels in Cleveland

#9 Family Hotels in Cleveland

Price Range: $$

Hotel Class:3.5 star (3.5*)

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857 reviews from our community

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ANDREW T

ERLANGER

1 review

“A fine stay”

Reviewed January 28, 2013

I was only there a night, the room was unremarkable but tidy. The only issue I had was the package of the bath soap was moldy. (I didn't use it). The front desk staff was nice. Oh one last thing don't order a pizza from room service. It was dry and barely edible. It did arrive fast though.

Review collected in partnership with Wyndham Hotel and Resorts

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Ask ANDREW T about Wyndham Cleveland at Playhouse Square

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

February 6, 2013

Dear Andrew,

Thank you for sharing your experience with us and thank you for choosing our hotel. I have spent some time with our Chef to see about pizza quality, he assures me your experience is not the norm. Please accept my apology. We strive to ensure every guest receives a warm Wyndham welcome, a clean guest room, responsive service, quality food and beverage, and a friendly staff. We look forward to your next visit.

Sincerely,
A. Strieter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MARY M

AKRON

Ask MARY M about Wyndham Cleveland at Playhouse Square

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

Dear Mary,

We appreciate that you took the time to share your feedback, and thank you for staying with us. You mentioned your disappointment with the pool area being closed down. We experienced some flooding from Super Storm Sandy and as a result had to close down the pool and spa. During that time we took the opportunity to rennovate. Please accept my sincere apology that you were unable to enjoy these amenities that you had looked forward to. You said it best by saying the hotel is lovely and the staff is friendly, now with the rennovation complete we hope you will join us again on your next visit to Cleveland!

Sincerely,
A. Strieter

This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

PAUL C

NORTH ROYALTON

Reviewed January 25, 2013

Ask PAUL C about Wyndham Cleveland at Playhouse Square

January 30, 2013

We apologize for not exceeding your expectations during your recent stay. We strive to ensure that each and every guest experience is satisfying. I will investigate the smell you are referring to and follow up with the appropriate departments. It is our hope that you will give us another opportunity to serve you.

Sincerely,

A. Strieter
Hospitality Manager

GARY K

WEST SALEM

Ask GARY K about Wyndham Cleveland at Playhouse Square

Thank you for your comment. We are happy to hear that you enjoyed the hotel. Your remarks have been forwarded to the appropriate departments. We hope to see you again soon.

Sincerely,

A. Strieter
Hospitality Manager

GREGORY D

MASON

“Excellent hotel well located in theatre disrict. Very...”

Reviewed January 22, 2013

Excellent hotel well located in theatre disrict. Very friendly and helpful staff. The restaurant is definitely a cut about the typical hotel eatery; the dinner offering was excellent. The breakfast buffet was good, but not extraordinary.

Ask GREGORY D about Wyndham Cleveland at Playhouse Square

Thank you for taking the time to write a review. We are happy to see that you enjoyed our friendly and helpful staff. You are right, our Encore! Restaurant dinner menu is excellent! Thank you again, we look forward to your next visit.

Sincerely,

A. Strieter
Hospitality Manager

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A fine stay - Wyndham Cleveland at Playhouse Square

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