The night my wife and i stayed at the Sheraton was mixture of good and bad. The location proximity to the airport is 2nd to none and the shuttles are great. If You are a traveller these may be enough to entice you to this hotel. The Hotel itself needs some work. The night we stayed the hotel was hosting a billiards tournament so right from the start it was extremely difficult to find a Parking space at the hotel lot. We had Pre-paid for a hotel park and fly package so this was the main reason we chose this hotel. We did secure a spot a long way away from the hotel entrance so we relocated our vehicle early the next morning closer to shuttle pickup. A minor inconvenience, but again the main reason we chose here to begin with. the room itself pretty standard double bed, bath tv etc. nice flat screen tv, but we never turned it on. room stayed relative cool even with AC off. Upon arrival at our room we noticed a lot of room service trays in our hallway, obviously from breakfast and lunch. we then went back downstairs for a bite to eat and a cocktail. service was pretty ordinary to slow at best. the staff seemed a bit overwhelmed by the additional patrons from the billiard tourney. MAYBE they should have staffed an extra server and bartender or 2. When we finished our evening we went back upstairs and the trays were still on the floor, NOW it was a bit much to have partially eaten food still in the hallway 8 hours later. To push the point home I observed staff in the same hall way walk right past it. SO, if your looking for a place to sleep while travelling, ITS OK. if your looking for something a bit more elegant, look elsewhere. At 200+ a night I could do better
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- Also Known As:
- Sheraton Cleveland Airport Hotel Ohio
- Cleveland Sheraton