This isn't my first time staying at this particular hotel and all of my previous stays were delightful. I've had both room service and dinner at the restaurant on site and the food is great as are the servers.
This last weekend I was a little grossed out by what I found. I went to make myself a cup of coffee using the in room coffee maker and when I opened the Starbucks cup to fill with water, it had already been used! It even had the smell of the tea from the previous use when you opened the lid. I was completely wigged out by this and I started to question where else the hotel was cutting corners. Are they not changing the sheets if it "looks" clean? It just felt gross being in the room. I understand that when you stay at a hotel you can't be a germaphobe but using a coffee cup that was used by some else and with remnants of the last users tea? Well I have to draw a line somewhere and this would be it.
Surely Sheraton can afford to replace coffee cups in the room?
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- Also Known As:
- Sheraton Cleveland Airport Hotel Ohio
- Cleveland Sheraton