We've never stayed in a hotel in downtown Cleveland before. And I've never heard of any really nice hotels there either. But this one, was beautiful. From what I understand, they put a lot of money into renovations and it showed. This is a very modern and classy hotel.
Everything was new and looked great. The modern vibe was a nice touch, it felt like a new building. It's in a great location. We easily walked to public square, just a couple blocks. There you have access to the City Center, Terminal Tower, and the Casino. The restaurants on 4th street are an easy walk as well.
The hotel staff was extremely polite and very helpful. We forgot a garment in our car, and the valet retrieved it and had it rushed up to our room within 15 minutes. Check in/out staff were very personable. Passing random employees would even say "have a nice stay."
The rooms were very comfortable. We had a great view of the terminal tower from our 20th floor room. Everything was clean. The bed was super comfortable. The room and bathroom were both spacious.
If there was any room for improvement, I'd say it's the room doors themselves. You can easily hear the other guests enter / leave their rooms because the doors slam very easily. It would be beneficial to install quieter closing doors (I've seen them in numerous other hotels).
We didn't eat at the restaurant, but did have a few drinks in the bar. We enjoyed that, and the drinks were not expensive.
It was a great stay, and we'd definitely go back.
- Official Description (provided by the hotel):
- Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Priceline, Orbitz, Venere, Despegar.com, TripOnline SA and Tingo so you can book your The Westin Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- The Westin Cleveland Downtown Ohio