I arrived in the evening on Saturday 8/2/14 and was told by valet there would be a two hour wait for a room since there were so many checkouts that morning. I decided to call and check and was told my room was ready. After 20 mins in line I checked in and went up to my room. To my surprise my room had not been cleaned as there was food still in the fridge and a ruffled bed. I then waited another hour for my room to be cleaned but in the meantime the doorman Dennis Radford was very pleasant and checked on the room as well as assisted me with bags off and on that evening. Thank you Dennis!
Although it was not the best check-in experience, the room was clean, modern, and I had a great view.
- Official Description (provided by the hotel):
- Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- The Westin Cleveland Downtown Ohio