We stayed at the Crowne Plaza City Centre while visiting the Rock and Roll Hall of Fame, which is only a short walk away from the hotel. Upon arrival, we learned that the air conditioning had been out for a couple of weeks and had just been restored that morning. Our assigned room turned out to be quite warm, and we were concerned that the lack of cool air during the previous two weeks plus the outside heat and humidity were going to prevent the room from getting comfortably cool by nighttime. The cool air from the vent did not seem strong enough to do the job, so we called the front desk, and they sent someone up to investigate. He believed that other rooms had better air flow, and he volunteered to check all the empty rooms to see if another might be cooler. He returned a bit later with keys for a different room, and we were able to switch rooms easily.
Along with the hotel's great customer service, we also enjoyed delicious breakfast in the downstairs restaurant (loved the blueberry pancakes!) Their fitness center has a nice variety of well-maintained cardio and weight machines. Parking in the attached garage is not free ($18 per day), but it is tied into your room key card so that you can come and go as you please at any time and then be billed when you check out.
A great place to stay!
- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- Crowne Plaza Hotel Cleveland City Centre Ohio
- Official Description (provided by the hotel):
- We invite you to experience the Crowne Plaza Cleveland Hotel City Centre, located in the heart of downtown in Cleveland, Ohio, and overlooking beautiful Lake Erie. Our great central location places us within walking distance to all of Cleveland s major attractions including Browns Stadium, Q Arena, Progressive Field, Playhouse Square and the Warehouse Entertainment & Restaurant districts which makes us a great choice for your business or leisure travel needs. The Crowne Plaza Hotel Cleveland is conveniently located adjacent to the Cleveland Convention Center, the Federal Government Building and is the closest hotel to the famous Rock and Roll Hall of Fame! Experience the city at its best during your comfortable stay at our downtown Cleveland hotel setting. With 470 spacious and elegantly decorated guest rooms and suites, complimentary high-speed Internet access in every guest room, and 27,000 square feet of meeting and banquet space, our hotel provides guests with a superb level of service, and high-quality accommodations at reasonable prices. Enjoy dining at our fabulous restaurant Pimentos, which has all of your favorites including a made-to-order pasta lunch buffet. Also, relax at the Green Olive lobby bar, which features great beverages and appetizing meal options. We are certain that the Crowne Plaza Hotel Cleveland City Centre is the place to meet and we look forward to having you as our guest! ... more less
- Reservation Options:
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