I was very excited about getting to stay at the Ritz-Carlton Cleveland and they did not disappoint. From check in to check out our hotel stay was flawless. I was traveling with my parents and reserved a room with 2 double beds. I had anticipated a typically small hotel room, but to our surprise the room was quite large with a desk & 2 chairs, comfy chair with ottoman and a walk in closet. Our room typically is a mess after 2 days but with our entire luggage fitting in the closet it kept the room clean & clutter free during our stay. The Ritz-Carlton is very convenient to everything downtown - the mall & Casino are attached to the hotel through the adjacent building. On one of our rainy days we were able to get around to the Hard Rock Cafe & Movie Theater without ever having to go outside. Very beautiful and convenient hotel, will stay here again on my next trip to Cleveland.