Have stayed here at least a dozen times. Valet is always very good and efficient. Hotel has a classic old school charm that is nice. Not one of the better RCs ive stayed in though. The rooms could use a little TLC but beds and comforter are always top notch. Great location in the heart of downtown and indirectly attached to the HorseShoe Casino. Walking distance to some of the finer restaurants and the warehouse district. Service is decent, although the small front desk could use some help during busy weekend check ins.