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“Visiting downtown Cleveland” 4 of 5 stars
Review of The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113   |  
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Silver Anniversary Pckg
Ranked #3 of 37 Hotels in Cleveland
Certificate of Excellence
Knoxvlle, Tn
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Visiting downtown Cleveland”
4 of 5 stars Reviewed November 28, 2013

Stayed 2 nights. This is an awesome hotel. Rooms are large, quiet, and beds are very comfortable. Bathroom is also large and has every amenity you could think of. Within walking distance to the Indians baseball stadium and Cavaliers basketball arena. Horseshoe Casino is a short walk through the mall area inside the city center. Hotel staff from the valet, desk clerks, and housekeeping are very professional and make you feel like a "high roller" even if you aren't. Will stay again if I get the chance.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank luckylady47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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555 reviews from our community

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Atlanta, Georgia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 26, 2013

The Ritz-Carlton Cleveland is a a great hidden gem in Cleveland. Most people probably don't try to stay at The Ritz, thinking it is over priced. For Cleveland, this is a great hotel, fantastic location and the service meets Ritz quality. Location being near the casino, easy inside walk on even the coldest nights, several places to eat inside between hotel and casino. Lounge within the hotel could use a slight upgrade on their selection without killing the wallet, but still nice overall liquors. Didn't try the food inside the hotel.
Room with a great view, prompt service when I needed something and easy check in - check out. Some may not like the fact you have to go up to check in once you get out of your car, but I prefer that to having to stand where the cold wind can get to you when people open the doors.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank BPW1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DULUTH
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed November 22, 2013

Spent two nights at the Ritz in Cleveland. It is attached to the Tower shopping center and very convenient for things downtown. We were there to go to the Horseshoe Casino which is located inside the center and the best part is you don't have to go outside for both places. That would really be a plus in the winter time and snow!!! The rooms are nice and some have a view of the lake. You have to go to the 6th floor to register and then another elevator to your room. We arrived at 4pm and expected to go to our room when we were told it was not ready!!! I would think by 4pm the rooms should be ready. They did put a rush on and called us on our cell at 4:36pm. Alll in all very nice and we would stay again,

Room Tip: Ask for a room with a view of the lake
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank flutterbyelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 11, 2013 credit card Amex Card Member Review

This is a standard Ritz-Carlton in a second market city, so the service is top notch but the building is a bit older. The hotel is located across the street from the casino, which is great for a late night visit. Additionally, you're close to the stadium and a cobblestone street filled with decent restaurants. This is definitely the best choice if traveling on business in Cleveland.

Stayed July 2013, traveled on business
Helpful?
Thank Philip E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 7, 2013

The only reason I didn't give it a 5 "circle" rating is because of the inconvenience of accessing the lobby on the 6th floor and having to change elevators when you want to go down from your room to the street level. But other than that, what a great place. Beautiful rooms, excellent service, and great food. Why stay anywhere else if you can afford the Ritz?

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Holly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westlake Village, California
Level Contributor
126 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 5, 2013

We stayed at the Cleveland Ritz-Carlton Sun.11/04/13 for our Browns/Ravens Football Game. The hotel has a fantastic valet service,check-in reception and the finest concierges level. The service was exceptional. Diane (our concierge) was most friendly and helpful. A real first class hotel.

  • Stayed November 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cathie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed November 4, 2013 credit card Amex Card Member Review

Stayed on a THU night while attending the Browns game with some other couples. The hotel is a little awkward to get in and out of , the valet area was very small and congested. But they had enough valets to handle it. Accessing the hotel is also kind of odd. Check in is not on the main floor you walk in on, you have to get on an elevator to go to like the 3rd floor to check in, and then a different set of elevators to go to your rooms. No big deal really, but just unusual that's all. The hotel itself is what you would expect from a Ritz property. Elegant, classy. Perhaps a little dated in the common areas, but not badly so. The room was well appointed, what you would expect. No complaints at all. Clean, lovely. The restaurant we ate at for breakfast was in one of the lower levels, no windows...kind of felt like we were in the basement. It was a good restaurant, but just felt odd being no windows. All in all, for me, i enjoyed the hotel. But if i was going to go back - for the money - i think the Reniassance is nicer, and it's practically next door.

Stayed October 2013, traveled as a couple
Helpful?
Thank RockyP95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cleveland
#2 Luxury Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Price Range (Based on Average Rates):
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio

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