I've stayed here many times and have never had a bad trip. Unfortunately it appears the local casino has convinced management to provide lodging for some of its customers.
I go to Vegas often, so don't misunderstand, I have no problem with casinos and hotels working together. But having stayed here so many times prior, the clientele change was very noticeable during my stay. It unfortunately was not for the better.
Last complaint, they have eliminated the hot tub and I understand the indoor pool is next!...not cool!
The staff is still top notch. Really nice folks work at this hotel and no matter what they do or who they serve it will always be a very good hotel.
During this stay I was on the club level - great set up, very comfortable.
- Official Description (provided by the hotel):
- The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more less
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- Also Known As:
- The Ritz-Carlton Cleveland Hotel Cleveland
- Cleveland Ritz Carlton
- Ritz Cleveland
- Ritz-Carlton Cleveland
- The Ritz-Carlton, Cleveland Ohio