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“Awesome stay over New Years” 5 of 5 stars
Review of The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113   |  
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Ranked #2 of 35 Hotels in Cleveland
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Awesome stay over New Years”
5 of 5 stars Reviewed January 5, 2013

We stayed overnight at the Ritz- Carlton in Cleveland, Ohio this past New Years Eve. Our room was very comfortable. The beds were great. The bathroom was excellent. All the amenities. It is located in Tower City on one of the upper floors. When you arrive you will need to valet park off of West Third Street, which is a little tricky, but basically you just drive on Huron Road behind Tower City and make a right hand turn on West Third Street. The valet service is great and they will transport your luggage to your room. They just load it on a cart and meet you at the front desk where you check in. The staff is extremely professional! Would definitely stay here again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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419 reviews from our community

Traveler rating
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    40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Pittsburgh
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 31, 2012

Took a trip to the Pittsburgh v. Cleveland and to the new casino. I have stayed in this hotel about 4 times and each time I was impressed with the service and amenities. You may pay a little more but its well worth it.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 26, 2012

We loved our visit in June 2012. Staff was excellent. Room was excellent. Location was great. This clearly is a top notch Ritz Carlton, and should be proud of this property and staff. Room was quiet, and very comfortable, Room Service was excellent. Overall A+ One of the best hotels we stayed at in 2012. Would return, again, again, and again. There is nothing close to this hotel in the city. Well done!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toledo, Ohio
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 16, 2012

The hotel employees treat each one of thier guests like royalty and make you feel so welcome. The lounge offered free snacks and various beverages. The hotel was very clean. The restaurant, Muse, was excellent. The food was delicious. The hotel is close to the downtown activities. The massage services were great. Everyone was so helpful. You can get in room dining 24hours a day and the food was great! The employees on the 14th floor lounge were attentive and always making sure we had everything we needed while we waited for our room. Will stay again!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oregon, Ohio
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 11, 2012

Walk into the Horseshoe Casino in Cleveland go to the lower level, walk across the attached shopping area and go up two floors....and you will find the Ritz-Carlton behind closed doors. The room was nice, had a great view and the beds were wonderful! Stopped in the little bar downstairs after a evening of gambleing. Quiet and comfortable, not a hot spot, but, one could go alone and feel comfortable. Of course on can also drive to the Ritz and park, but the overnight parking is $28. Park at the Casino and it's free if one plays for 30 min.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 9, 2012 via mobile

Thought we'd have a view of the lake. Understaffed bar. Waited and waited for service. Never got to order a second drink.
Only one robe in the room.
Moderately impressed for such an expensive hotel.
Not a Ritz quality stay.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Broadview Heights, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 21, 2012

Very clean and spacious corner room on upper floor. Nice finish to room not a blah upper end hotel room. Nice fit and detail work unique entrance once inside room, long hallway with window then turn left to room, nice set up, get a corner room. Very comfortable bed.Great staff and doorman as always, the best, some have been there almost 20 years. Service is the word. Like the way it is connected to Public Square, relaxing.

Room Tip: If possible reserve a corner room, nice views of the river and flats.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Cleveland
#2 Luxury Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#4 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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