The hotel employees treat each one of thier guests like royalty and make you feel so welcome. The lounge offered free snacks and various beverages. The hotel was very clean. The restaurant, Muse, was excellent. The food was delicious. The hotel is close to the downtown activities. The massage services were great. Everyone was so helpful. You can get in room dining 24hours a day and the food was great! The employees on the 14th floor lounge were attentive and always making sure we had everything we needed while we waited for our room. Will stay again!