We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Weekend at the Ritz Cleveland” 4 of 5 stars
Review of The Ritz-Carlton, Cleveland

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Ritz-Carlton, Cleveland to your Saves list
The Ritz-Carlton, Cleveland
4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Ranked #2 of 35 Hotels in Cleveland
Broadview Heights, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Weekend at the Ritz Cleveland”
4 of 5 stars Reviewed November 21, 2012

Very clean and spacious corner room on upper floor. Nice finish to room not a blah upper end hotel room. Nice fit and detail work unique entrance once inside room, long hallway with window then turn left to room, nice set up, get a corner room. Very comfortable bed.Great staff and doorman as always, the best, some have been there almost 20 years. Service is the word. Like the way it is connected to Public Square, relaxing.

Room Tip: If possible reserve a corner room, nice views of the river and flats.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

445 reviews from our community

Traveler rating
    267
    111
    42
    12
    13
See reviews for
67
169
23
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed November 12, 2012

My wife and I visited the Ritz the weekend of November 9th-11th. We have stayed at Ritz Carlton Hotels previously and were never disappointed. This time however we were. The building itself is not quite what we expect of a Ritz; it is rather bland and it appears tired and dreary. I much prefer the Marriott Hotel nearby. The rooms were rather dull and mundane. The bed was comfortable. The staff was very friendly.

They have very poor bar facilities. There is small little bar on the 6th floor which seats about 5 people and one of the days that area was blocked off for a wedding. Thus, if you just wanted to have a cocktail and hang out a bit, you need to find one of the restaurants with a bar in Tower City.

The location is great but so is the Renaissance Hotel which is also close. We thought about dining in the hotel restaurant, the Muse,but the place was so deserted that we opted out. Overall, it was just a very "blah" experience.

We expect more from the Ritz and our hotel experience here, while nice, was similar to a Hilton Garden Head.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Falls, Ohio
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 10, 2012

it must be great to be rich. This hotel is old but very well kept. Marble walls in the bathroom,seperate tub and shower areas are something you wont find in the new motels. From the doorman to the maids and everyone in between were great, very professional but very friendly and helpful. location is in the center of everything in downtown Cleveland. If you have the chance to stay here "dont pass it up".

Room Tip: corner room was large with two windows to view the city and Lake Erie
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2012

Nice hotel with very friendly employees from valet, to bellman, to front desk. Hard to find in Cleveland unless you know where exactly you are going as Third Street does not go completely through due to a building in the middle of street; you must go around block & come in from other sideof Third Street. Beds very comfortable. Muse restaurant very expensive. Free bottles of water in room & in lobby. Free daily newspaper in hall on table. Do not get a room close to ice machine due to noise. Located in Tower City which has stores, food court, restaurants, subway, and close to several attractions.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 5, 2012

The people associated with the Ritz Carlton Hotel were impeccable in their over-the-top service, their dress and friendliness. From the moment they valeted our car, opened the door in the lower lobby, to check-in, to the Bellman delivering our luggage, I can't say enough about the staff!

The Muse Restaurant was small and intimate, and the food excellent! I highly recommend this Hotel.

Room Tip: The rooms start on level 7 so views of the city and the lake are great!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 5, 2012

When told of my impending stay at the Ritz-Carlton in Cleveland, a friend of mine noted that he had never thought to put Ritz-Carlton and Cleveland in the same sentence before. It turns out that the two blend well with a high quality hotel offering great service connected to shopping and entertainment (casino), and steps away from many fine restaurants. One expects to find exceptional furnishing and bedding in this brand and guests were not disappointed. Their in-house dining is, at least, good, though the room service menu could benefit from some expansion. Pricing at this property can also be competitive with other nearby hotels that cannot match the quality and service. It's worth checking. Train service to Cleveland Hopkins airport is located in the building, making rail service an inexpensive and very convenient means of arrival/departure.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 1, 2012

The Ritz Carlton was an amazing stay. The staff makes you feel like a celebrity by how attentive they are. The beds were comfortable and the rooms were very clean. I loved that I didn't have to walk outside while it was rainy to go shopping or to gamble because all of this is connected to the hotel. I will definelty stay here agian!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Ritz-Carlton, Cleveland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cleveland
#2 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#4 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Despegar.com, Priceline, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your The Ritz-Carlton, Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, Cleveland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.