Christmas time at the Ritz, Cleveland. An all-girl staff party for my small business. Afternoon Christmas Tea then overnight. We were able to check in early after valet parking. Two adjoining rooms as requested. Rooms Ritz quality: well-appointed, meticulously clean and maintained, comfortable beds, nice linens and bath products. Christmas tea downstairs in pleasant lounge. Yummy teas, sandwiches and desserts with a holiday atmosphere. Service world class, gracious and attentive. All met or exceeded my expectations. An added plus: hotel has direct indoor access to Tower City Center with shopping, theaters, restaursants, and it's own holiday festivity.
Not for the bargain-minded. Definitely for special experience.