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“Great location” 5 of 5 stars
Review of The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113   |  
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Ranked #3 of 33 hotels in Cleveland
Detroit, Michigan
Top Contributor
516 reviews 516 reviews
105 hotel reviews
Reviews in 164 cities Reviews in 164 cities
142 helpful votes 142 helpful votes
“Great location”
5 of 5 stars Reviewed September 13, 2011 via mobile

One of the best in CLE. Great place for business travel. If u forget something, they have a mall onsite. And u can head to morton's right next door

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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382 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
ohio
Top Contributor
74 reviews 74 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 1, 2011

This is not my first trip to the Ritz in Cleveland, I must say it is on par with other Ritz Carltons, we've stayed before and were upgraded, which was great. Of course the problem is that unless you have plans, like a baseball game, football game, or the Rock and Roll hall of fame downtown Cleveland where the hotel is located is sorely lacking. The hotel is an oasis around not a whole lot except eating at the Warehouse district. Disappointing city, but the hotel can make up for it

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Troy, Michigan
Top Contributor
112 reviews 112 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 26, 2011

i was on a business trip,
but the Hotel facility is updated & the service ultimately classy
i recommend this hotel for family & couples.

in the heart of downtown cleveland
will come back for sure

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Boston, MA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2011

Stayed at Cleveland Ritz for second time with family group. Highly recommend the club floor-Alice, Emily, Shaq and Jasmine are so helpful. They always serve with genuine pleasure, a rare thing in the hospitality business! We had three rooms and seven people all together, all of us very happy with the hotel. It is somewhat hard to find, as it is part of a shopping mall. Our group went to baseball and football games and it was very convenient, also to the Rock and Roll Hall of Fame. The food and drink on the club floor kept us so happy we had to force ourselves to go out for meals! The Ritz is a lovely place and we will be back.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Coeur d'Alene, Idaho
Top Contributor
132 reviews 132 reviews
80 hotel reviews
Reviews in 68 cities Reviews in 68 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 23, 2011

This is not your typical "snobbish" Ritz-Carlton. Great staff, great service, very nice rooms, and perfect location. Rooms are very up to date, internet has decent speeds, and the air conditioner actually works well, unlike a lot of hotels. Short walk to almost anything in the area. Lots of stuff to do and see around this hotel. Attached to the mall so very convenient for shopping and eating as well. Rooms offer great views of Cleveland and the lake.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Top Contributor
56 reviews 56 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 17, 2011

While this property was not at the same standard as other RC properties in larger cities in the US or abroad, it was quite nice and a terrific value. For the money, staying here was a treat. Rooms were clean and comfortable. Furniture was in good condition. Common areas had classic decor. Good location - a comfortable walk from the waterfront and the R&R HoF. Adjacent to a mall and trains. Conference rooms and food service were good. Staff was very friendly. Room service of good caliber.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 17, 2011

We spent one night at the Ritz in Cleveland and were thrilled with all aspects of the hotel. Our rooms were large, comfortable and perfect for a family. We had adjoining rooms on the Conceierge floor which was a huge plus traveling with kids. The daily presentations and service were perfect. The pool is small - but perfect for a quick dip before dinner. We ate in the hotel dining room and it did not disappoint either. Overall - exactly what you expect from a Ritz!

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#5 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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