We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Authentic Ritz Experience” 5 of 5 stars
Review of The Ritz-Carlton, Cleveland

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Ritz-Carlton, Cleveland to your Saves list
The Ritz-Carlton, Cleveland
4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #2 of 35 Hotels in Cleveland
Certificate of Excellence 2014
Cleveland
Top Contributor
116 reviews 116 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
76 helpful votes 76 helpful votes
“Authentic Ritz Experience”
5 of 5 stars Reviewed April 17, 2011

I'd like to thank the Ritz for my recent stay. The room was beautiful with a good view. Reception was superb. My mom loved how they whisked my sister and her bags up to the room- no sweat.

I have had many in town guests here and have been to the restaurants, bars, etc in the hotel. Ironically, room service is the best food here. I have a friend coming at the end of the month and have insisted he stay here. I have stayed at many Ritz Carlton hotels and this one is one of my favorites. They treat your right! I forgot the name of the lady who checked us in but she did a great job!

If you need dining ideas you can go to Hyde Park or Morton's in the Tower City Mall (same building as Ritz) or walk over to East 4th street for a number of great Cleveland restaurants. You can also come down to W 6th street for fine dining and bars as well (short cab ride or medium walk).

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

463 reviews from our community

Traveler rating
    279
    115
    43
    13
    13
See reviews for
68
179
24
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Clevleand
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 8, 2011

Stayed there for New Year's Eve. Very helpful & kind staff. However, we could hear EVERY little noise coming from the hallway. I understand the excitement of the holiday, but I just thought the doors & walls would be of a better quality to keep the noise out.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas,TX
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2011

The prior couple of reviews are spot on for my night there. As you would hope or expect, everything was flawless, and plenty of staff eager to jump on any requests. No compromises because it's "Cleveland." (a city which I think has gotten a worse rub than deserved. They've had tough economic blows but for business travel as far as I see they've got their act together with the airport, highways, restaurants, and sports teams. I was highly impressed at the fast and thorough job they did with the winter roads too.)

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Top Contributor
97 reviews 97 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 2, 2011

I spent 3 night at the Ritz Carlton in Cleveland while visiting my daughter, a college student. I booked at the RC to mitigate the Cleveland effect. My stay was pricey, but it did the trick. Food id very good, staff attentive, atmosphere soothing and pleasurable. My main complaint is that they did not provide transportation to/from the airport. Come on! The alternative is a pricey cab fare in a beat-up smelly taxi. You'd think that the RC would extend itself a bit here, providing at least a suitable car to shuttle guests from Hopkins International.

  • Stayed November 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2010

We were in a large group checking in early. Even though we were early, the staff went out of its way to accomodate us all. The scene was a bit chaotic but the staff kept its cool and tried to make sure everyone had a room or a place to wait while the rooms were being prepared. The rooms were large and very comfortable. The friendliness and courtesy of the staff however was what we will remember most.

  • Stayed September 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
167 reviews 167 reviews
44 hotel reviews
Reviews in 84 cities Reviews in 84 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 29, 2010

This is a wonderful place to stay while visiting Cleveland. Well appointed, comfrtable and easy to get to, this hotel is worth a visit. The staff is very professional and helpful. The location is terrific and it is an easy walk to many fine places to eat, and to the Rock and Roll Hall of Fame. Tower City and its shops and cinema are right next store. I had a lovely room with a nice view of the lake. Service at the bar was friendly and prompt. I would certainly recommend it as a place to stay.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sammamish, Washington
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 9, 2010

It's an excellent hotel overall. The rooms are well appointed. Hallway noise is a bit of a problem. Staff is excellent and friendly.

  • Stayed September 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Ritz-Carlton, Cleveland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cleveland
#2 Family Hotel in Cleveland
#2 Luxury Hotel in Cleveland
#6 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Travelocity, Orbitz, Hotels.com, Priceline, Odigeo and Tingo so you can book your The Ritz-Carlton, Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, Cleveland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.