We stayed here over the course of 1 week back in July 2012, I say over a course, as we took the 2nd & 3rd nights out in Niagara Falls then returned.
We didn’t actually choose this hotel, it happened to be the wedding hotel for a local Cleveland couple we know. So we checked it out online, it looked decent enough so decided it would be better to stay here where all the action was going to be than bother finding somewhere else.
I think there are cheaper hotels around, but this one seemed comfortable and affordable and had the amenities we were looking for, plus it seemed smack in the middle of town and close to the newly opened casino!
We had had a terrible delayed flight over from the UK and were several hours late, arriving at about 3am instead of 7pm! Upon arrival the staff could see we were exhausted & were very friendly, all loving our English accents! And nothing was too much trouble.
We were checked into a very large room (see attached pic –sorry about the mess!) with a decent sized bathroom, not the greatest view – overlooking the large Post Office building, but we weren’t that bothered. It also had a writing desk and relaxing chairs! Breakfast was buffet style with all you would need, and VERY attentive and courteous staff and chefs!
So far so good. We then left for a two day excursion to Niagara and when we returned we were checked into a different room…. Quite the opposite to what we had the first night.
To set the scene a little, the hotel is pretty much a square with a central enclosed courtyard in this courtyard is the pool – nice enough for a little dip, but no Olympic pool.
The room we had this time it was a much smaller internal room, a window - but only over looking the internal courtyard/pool and other rooms, so it was a little darker. The main thing was though we weren’t sure if the A/C was working correctly as the room smelt a little ‘damp’ and almost ‘musty’. The mrs wasn’t happy so I went to reception to see if they had an external room available to change to. The reception staff were very helpful and although the hotel was almost at capacity (apparently) they did manage to find us a room facing outside.
This room was much brighter and almost as good a size as the first night so we were once happy again! We stayed a further 3 nights and everything was great! The wedding went without a hitch and all the staff from the servers to the receptionists to even the cleaners were well presented and courteous.
We very much enjoyed our stay here and any little problems we had were dealt with professionally. To be honest I wouldn’t really have a need to visit Cleveland again (other than to visit our friends) but if we did and needed a hotel we would be quite happy to stay here again!
- Official Description (provided by the hotel):
- This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more less
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- Also Known As:
- Cleveland Renaissance
- Renaissance Cleveland Hotel Ohio