I came to Cleveland for a business trip, with little knowledge of the area, and the hotel. I took the train in, literally drops you off at front door, one star. However, that area is surrounded by alot of lurkers (didn't always feel safe, and i'm from chicago).
Internet was out for the first 24hrs, which is bad for a convention center, and I was here for a a web based training. The concierge took the day off, negative stars. Room service lacked any love, and took quite awhile, when it came it clearly looked like it had been sitting for the 40 minutes it took to come. Don't waste $$, go to hotel restaurant or area steak house.
We had a reduced rate for the conference, which is why i assume my room overlooked the thousand fans of the neighboring building. You can't control the heat, and when i called the front desk her advice was, "well, open the windows if you are to hot".
I hardly give this 4 stars, but it's clean & safe when you are inside the hotel.
- Official Description (provided by the hotel):
- This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more less
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- Also Known As:
- Cleveland Renaissance
- Renaissance Cleveland Hotel Ohio