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“Definitely Different” 5 of 5 stars
Review of Hyatt Regency Cleveland at The Arcade

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Hyatt Regency Cleveland at The Arcade
3.5 of 5 Hotel   |   420 Superior Ave., Cleveland, OH 44114   |  
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Ranked #19 of 35 Hotels in Cleveland
GreenLeadersBronze level
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Definitely Different”
5 of 5 stars Reviewed March 22, 2013

When I go to Cleveland (downtown). I try to book my room here.
I didn't post any pictures but check out the ones on here. This is an old mercantile center (mall type building) where the stores have been converted to rooms. It is such a unique building and really is awesome to browse through.
I'm surprised to find this hotel in the middle of the pack for Cleveland Hotels. In uniqueness alone I give it a 5 rating. It's also convenient to The Corner Alley which is a sports bar/bowling alley that I enjoy (kind of like a downscaled Lucky Strike) and in walking distance to Progressive Field where the Indians play baseball.
I don't know why it's rated so middle of the pack on here but it makes me curious to try other Cleveland Hotels in case I'm missing something.

Room Tip: ask for a room that is within the arcade. some rooms aren't converted stores which would mean y...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Bath, Ohio
Level Contributor
113 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 18, 2013

I love this hotel. The Arcade is a little mall with nice little shops. If you go, notice the indentations on the stairwells from the feet of all the folks who've walked up and down them since 1890. The rooms aren't ancient, though, and are comfortable. The location is great, right at the junction of 4th street and Euclid, so great for restaurants, bars, and entertainment. Breakfast was very good, too and included in our package.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed March 13, 2013

I went to Cleveland for business, and I was thrilled to get the Hyatt on a bid bargain through Priceline. I saved a ton of money relative to other four-stars in the area. Upon walking into the lobby, I immediately got the feeling that this was not your normal hotel. Instead of having a big lobby area, there is a small lobby off to the side in the big, classic galleria that extends up five floors with classic architecture. However, floors 2-5 are all hotel rooms that face center to the galleria. When I got my room assignment, I was excited to check out one of these rooms...but I kept walking, walking, and walking. Finally, I got to my room which was located in an off-corner side. I walked in, and while the room itself was a nice standard Hyatt room, I felt that once again in ongoing Priceline beef, that these hotels are viewing Priceline customers as second class citizens. But this wasn't a bad option at all.

The room itself was Hyatt standard, if the bed was a bit small. I believe I was on the 4th floor, in 433. The window peeked out to the street containing the house of blues and the Cleveland visitor's center, which was pretty gorgeous. I am a sucker for a strong shower, and I must say that this room's shower was among the best I've ever had. Temp and pressure were on lock. The one small flaw was that the room was cold, and the climate control didn't seem to work well.

Service at the hotel was also amazing. Sweet lady (Iris?) at the front desk was super helpful, and the overall location and value are great. Although I slightly feel shafted as a Priceline customer, the second-class option was still amazing. Definitely hope to come back here one day.

There are galleria rooms that face a central five-story forum. Those seem fun but might be noisy. My room was off to the side, and was quiet.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern Virginia
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 12, 2013

The hotel is oddly attached to a moribund little mall, in a truly gorgeous belle époque building. The rooms were small, and non-descript. The staff at check in, and the hotel were very nice, but there was very little service offered above and beyond the very basics. We had breakfast included, and it was perfectly good, middling hotel level. the location was very good, near great restaurants, but there was a fair amount of noise at night.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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cleveland
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 28, 2013

I have stayed at this hotel before. I pretty much agree with many of the other reviewers with regards to cleanliness and noise. This last time, I was given a room off the atrium on the top floor. This room was much superior to any of the others. I'm not sure if these are premium rooms but asking for one of these rooms will enhance your experience.

Room Tip: Ask for one of the rooms that are not on the atrium.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 26, 2013

I applaud the concept of this hotel, which has an open "atrium" design in a historical location. Had greeter assist with "check-in" at lobby and show me to room, a nice touch (machine/automated checkin).

The rooms were clean and spacious. The only complaint was that there are curtains on the door windows and room windows, and they did not block out enough light; there was quite a bit of noise as well as revelers returned from dinner or casino late at night-not something the hotel can control, but a concern if you have early business meetings the next day.

Room Tip: book rooms away from either entrance doors-noise will travel up regardless of floor.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, Ohio
Level Contributor
91 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 24, 2013

Spent the night on February 23rd. Went to the Casino, 4th street for dinner and comedy, etc. The location of this hotel is PERFECT. Walk out the back door and you are on 4th street. Turn right and the Casino is a short walk away.

The hotel is in an old building that was updated nicely. The rooms show some minor wear - "rough around the edges," but far from bad. I used priceline and got a nice rate - basically half of what they charge for a night. I was tucked back in a hallway facing Superior, but I was okay with that. Being out in the Arcade is loud as everything echo's.

It's a full service hotel. No food included; you can't even get free internet. I was close to the library, so I picked up there wifi. :) Small Starbucks coffee stand down stairs selling overpriced food and coffee. Other than that, it's up to their restaurant if you want something on site.

We used the workout room and were very surprised with how well it's setup. Nice selection of treadmills, bikes, elliptical and even free weights, bands a couple of benches, etc. Nice surprise!

I would certainly come back to this location. It's a nice hotel, for the price and the location can't be beat!

Room Tip: I think the priceline rooms are the ones tucked off the main arcade. I wouldn't mind that if y...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Cleveland at The Arcade

Address: 420 Superior Ave., Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Free High Speed Internet ( WiFi ) Spa Wheelchair access
Hotel Style:
#4 Green Hotel in Cleveland
#14 Romantic Hotel in Cleveland
#15 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Cleveland at The Arcade 3.5*
Number of rooms: 293
Official Description (provided by the hotel):
Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more   less 
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Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Ohio

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