When I stay at a hotel with the reputation of a Hyatt Regency I expect the experience to be special. Aside from the elegant surroundings of the Arcade building itself, everything else was no frills and too expensive. The rooms are small and nothing special to look at. No coffee makers unless requested and the pillows are hard. The TV also had audio problems and we could not watch the shows we wanted. The bar is cramped and understaffed. The restaurant is way overpriced. 40 bucks for breakfast? Really? To their credit the lobby staff was pleasant and professional, but everything else was a let down. My wife and I stayed there for our tenth anniversary and had our celebration muted by the lack of anything that was outstanding.
- Official Description (provided by the hotel):
- Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Cleveland At The Arcade Hotel Cleveland
- Hyatt Cleveland
- Hyatt Regency Cleveland At The Arcade Ohio